Assistant Manager

The Role

As Assistant Manager, you’ll work alongside the owners to oversee the day-to-day running of the venue. You’ll be responsible for ensuring every customer receives an exceptional experience while leading by example on the floor.

This is a hands-on role requiring excellent leadership, organisation, and a passion for hospitality.

Key Responsibilities

• Support the day-to-day management of the venue.
• Lead, motivate and develop the bar team.
• Deliver exceptional customer service and resolve customer issues professionally.
• Assist with staff recruitment, training and performance management.
• Manage stock levels, ordering and stock control.
• Ensure all opening and closing procedures are completed to a high standard.
• Maintain excellent standards of cleanliness, presentation and venue appearance.
• Ensure licensing laws, health & safety regulations and company policies are followed.
• Support with rotas, labour control and daily operations.
• Drive sales through upselling, promotions and events.
• Step into the Manager’s role when required.

What We’re Looking For

Essential

• Previous supervisory or management experience in a bar, pub or hospitality environment.
• Strong cocktail knowledge (or willingness to learn quickly).
• Excellent leadership and communication skills.
• Ability to thrive in a fast-paced environment.
• Confident handling customer complaints and difficult situations.
• Flexible to work evenings, weekends and bank holidays.
• Personal Licence (preferred but not essential).
• Experience managing stock and GP.
• Experience using EPOS systems.
• Knowledge of social media and venue promotions.

What You’ll Bring

• A positive attitude and strong work ethic.
• Confidence leading from the front.
• Passion for hospitality and creating memorable experiences.
• High attention to detail.
• Reliability, honesty and accountability.
• A team-first mentality.

Job Types: Part-time, Zero hours contract

Pay: From £13.21 per hour

Benefits:

• Company events

Work Location: In person