Assistant Manager

Join our Colchester Fraser Hart team as an Assistant Manager and Lead Our Store to Success. At Fraser Hart, we are passionate about making people feel special by delivering a luxury shopping experience to all our customers. We’re not here to simply sell a product; we’re here to connect with our customers and create lasting memories.

YOU ARE

• Passionate about delivering outstanding experiences to our customers.
• Fascinated by our products and have a love for all things jewellery, diamonds, and watches.
• A team player who helps and supports your colleagues when needed.
• A great communicator with excellent interpersonal skills.
• Proactive with a positive can-do attitude.
• A fast learner who is keen to embrace new challenges.
• A person who has customer service experience to enhance your ability to create outstanding customer interactions.
• Proven leadership skills with the ability to motivate and inspire a team.
• Experienced in managing and developing team members to achieve their full potential.
• Strong in decision-making and problem-solving abilities.

IN OUR STORE, YOU WILL

• Lead and inspire the store team to create great customer experiences.
• Share your passion for our products with our customers.
• Consistently achieve personal and team sales targets and key performance targets.
• Live by our values (passion, teamwork, respect and trust, positivity, love learning).
• Create a luxury retail environment with high standards of visual merchandising and replenishment.
• Provide coaching and development to team members to enhance their skills and performance.
• Manage store operations efficiently and effectively.

WHAT’S IN IT FOR YOU

When you join us, we’ll give you everything you need to get off to a great start; a full induction, excellent training, and you will be fully supported by the store leadership team during your first few months. We value our teams for always going the extra mile and reward this with great benefits, including:

• An excellent bonus scheme based on store performance
• A generous discount scheme for you, your family, and friends
• Annual leave that will increase with length of service
• Holiday purchase scheme
• Contributory pension scheme
• Uniform allowance
• Refer a candidate scheme
• Mental health, wellbeing, and legal support from our expert health and wellbeing partners Health Assured
• Bike to work scheme
• A volunteer day with a charity of your choice

We are an equal opportunities employer