Assistant Manager

Position Summary

HR Shared Services group is a centralized hub of all operational and administrative processes characterized by employee self-service through defined hire to retire processes leveraging technology and multi-tiered levels of service and service responses. It enables the HR function to separate operational from the strategic facilitating each HR function to focus on their core competencies.

The Executive, HR Shared Services will be responsible for handling employee life cycle processes (preboarding to offboarding), gathering and preparing cyclical and ad-hoc HR reports, and dashboards, handling employee queries related to processes, policies and systems as well as collaborating with other HR functions on all employee related operations/ projects. The Executive will also be required to review and suggest process improvements, lead or drive initiatives in the realm of operational excellence through use of new age tools or available HR technology platforms.

Job Responsibilities

• Manage employee life cycle i.e. hire to retire processes primarily on SAP SuccessFactors
• Gather, update, maintain data and prepare cyclical and ad-hoc HR reports, scorecards/dashboards, executive presentations, and analyses on key HR metrics using MS Excel, MS PowerPoint, or other data analytics/visualization tools.
• Handle employee queries and provide timely and satisfactory resolution.
• Partner with internal HR teams such as HR Business Partners, Recruitment, etc. on org level HR initiatives such as policy implementation.
• Proactively review current process and implement process improvements to enhance quality and employee experience.
• Adopt and leverage technology (available tools and products) to automate manual processes.
• Manage HR vendors wherever applicable.

Education

Bachelor of Arts in HR

MBA in HR

Work Experience

5-7 years of work experience in similar role/ set up.

Behavioural Competencies

Customer focus

Problem solving

Learning on the fly

Drive for result

Technical Competencies

Employee Engagement

Exit Process

RR

Skills