Assistant Manager

Role & responsibilities

Designation : Assistant Manager

Expected Domain : Hospitals & Health care Domain

Key Roles & Responsibilities

• Operational Management:

• Oversee and optimize daily operational processes within the assigned department (e.g., Outpatient/Inpatient services, front office, patient relations, or specific clinical workflows).

• Monitor service turnaround times (TAT) to ensure minimal waiting times for diagnostics, consultations, and specialized proton therapy procedures.

• Coordinate closely with medical oncologists, physicists, nursing staff, and administrative teams to streamline patient pathways.

• Quality, Safety & Compliance:

• Ensure strict adherence to NABH, JCI, and international healthcare standards, as well as atomic energy/radiation regulatory compliances where applicable.

• Conduct regular audits of processes, documentation, and facility safety to mitigate operational risks.

• Handle patient grievances promptly and implement corrective and preventive actions (CAPA) to avoid recurrence.

• Team Leadership & Coordination:

• Supervise shift duties, manage rostering, and mentor frontline executives, guest relation personnel, or administrative staff.

• Drive training programs focused on empathy, customer service excellence, and technical proficiency.

• Reporting & Resource Management:

• Prepare daily, weekly, and monthly MIS reports on key performance indicators (KPIs) such as patient volume, resource utilization, and efficiency metrics.

• Assist upper management in budgeting, resource allocation, and cost-containment initiatives.

Preferred candidate profile

• Bachelors or Masters degree in Hospital Administration (MHA / BHA), Healthcare Management, MBA, or a relevant discipline from a recognized university.

• Experience:

• Typically 4 to 10 years of experience in healthcare operations, hospital administration, or patient care managementpreferably within a multi-specialty or tertiary-care oncology setup.

• Key Skills Required:

• Strong leadership and team-management capabilities.

• Excellent communication, interpersonal, and conflict-resolution skills.

• Proficiency in Hospital Information Systems (HIS) and data management tools (MS Excel, MIS reporting).

• High emotional intelligence and a patient-centric mindset.

Interested candidates can reach us through email@hr_[email protected] or can share resume @9445660204.

Salary Best in Industry Standards

Thank's & regard's

Karthikeyan S

HR Team

Sindoori Management solution