Assistant Manager

Job Title: Assistant Manager – Restaurant

Job Summary: The Assistant Manager will support the Restaurant Manager in overseeing daily operations, ensuring an exceptional guest experience, managing team performance, and upholding quality standards. This role includes responsibilities in staffing, training, inventory, and financial management. The Assistant Manager should be proactive, customer-focused, and ready to assist in all aspects of restaurant operations.

Key Responsibilities:

• Guest Experience & Satisfaction
• Ensure high standards of customer service are consistently met.
• Address customer concerns and feedback effectively to maintain satisfaction and loyalty.
• Monitor dining areas to maintain cleanliness, ambiance, and smooth service.
• Team Supervision & Development
• Assist in hiring, training, and scheduling of staff, including waitstaff, kitchen, and support team.
• Lead, motivate, and provide feedback to team members to achieve performance goals.
• Monitor staff performance, resolve conflicts, and ensure team adherence to restaurant policies.
• Operational Management
• Oversee daily operations, including opening and closing procedures, shift transitions, and compliance with health and safety regulations.
• Ensure proper inventory levels of food, beverages, and supplies, and assist in ordering as needed.
• Coordinate with the kitchen and bar to ensure timely, high-quality service and food presentation.
• Financial Oversight
• Assist in managing the restaurant’s budget, tracking expenses, and identifying cost-saving opportunities.
• Oversee cash handling, POS systems, and financial reporting as required.
• Contribute to meeting revenue targets and controlling operational costs.
• Quality Control & Compliance
• Ensure compliance with health, safety, and sanitation regulations, along with company policies.
• Conduct routine inspections to maintain high standards of food quality, cleanliness, and service.
• Marketing & Customer Relations
• Support in executing marketing initiatives and promotions.
• Engage with guests to foster positive relationships and enhance repeat business.

Qualifications:

• Experience: 1+ years in restaurant management or a supervisory role in a hospitality setting.
• Skills: Strong leadership, communication, problem-solving, and time-management skills.
• Knowledge: Familiarity with restaurant operations, POS systems, and food safety practices.
• Education: High school diploma or equivalent; additional certification in hospitality management is a plus.

Key Attributes:

• Customer-focused, proactive, and highly organized.
• Able to work flexible hours, including weekends and holidays.
• Strong attention to detail and commitment to high service standards.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person