Assistant Manager

Company Description

GRG Health (A Growman Group Company) is a global primary healthcare intelligence company with a verified network of 500K+ healthcare professionals across 56+ countries, serving 200+ clients across pharma, biotech, medtech, and consulting. With three in-house platforms (Kyrios, SETHI, GOLF), we combine AI and data science with human intelligence to deliver quantitative, qualitative, and KOL research. ISO 27001 and ISO 20252 certified.

About the Role

We are looking for an Assistant Manager (DT) to own the end-to-end delivery of primary market research projects for global pharma, biotech, and medtech clients, while leading and mentoring a team of analysts.

Key Responsibilities

Project Delivery

• Own execution of multiple concurrent HCP, Pharma, and Medtech projects from kick-off to final deliverable, ensuring timelines, quality, and budgets are met
• Review questionnaires and discussion guides for logic, flow, and feasibility; coordinate survey programming, soft launch, and link testing
• Plan and track fieldwork and recruitment across countries, including quota management, panel/vendor coordination, and respondent screening
• Oversee data quality checks (speeders, straight-liners, inconsistencies, open-end review) and resolve data queries before delivery
• Support patient record form (PRF) and chart review studies, including data validation and cleaning

Client and Stakeholder Management

• Serve as primary contact for clients on assigned projects: status updates, query resolution, and escalation handling
• Contribute to proposals, feasibility assessments, costing, and sample design
• Coordinate with programming, data processing, recruitment, and compliance teams

People Management

• Lead, mentor, and review the work of Research Analysts and Senior Research Analysts
• Allocate work, monitor team capacity, and provide regular performance feedback
• Build team capability through training on research methods, tools, and therapy area knowledge

Compliance and Process

• Ensure adherence to EphMRA, BHBIA, GDPR, and adverse event reporting guidelines
• Maintain project documentation and data governance standards, including recordings, consent, and secure file storage

Required Qualifications

• Graduate or postgraduate degree in Life Sciences, Pharmacy, Biotechnology, Healthcare Management, or a related field (MBA / M.Pharm preferred)
• 5–7 years in healthcare or pharmaceutical primary market research, with at least 1–2 years leading projects or supervising analysts
• Strong understanding of quantitative and qualitative methodologies, survey design, and fieldwork operations
• Familiarity with therapy areas and global healthcare markets (US, EU5, APAC)
• Proficiency in Excel and PowerPoint; exposure to survey platforms (Decipher, Qualtrics, Confirmit) and tools like SPSS or Q is a plus

Key Competencies

• Strong project management and ability to juggle multiple deadlines
• Excellent written and verbal communication for client-facing work
• Sharp attention to detail