Assistant Manager

We are currently recruiting for a talented Assistant Manager to join our Apollo Bingo Club based in Lowestoft, to lead and manage the day to day running of all aspects of our Club operation.

You goal will be to ensure that you and the team deliver world class service & standards to our loyal customers, working collaboratively with the General Manager to achieve this.

The Role

• Supporting and contributing to the effective operation of the business as a member of the management team.
• To actively drive teams to deliver the highest level of customer service excellence with a fun local flavour.
• To provide full support to the Club in all aspects of Administration to ensure items are completed on time and to a high level of accuracy
• To ensure all Gambling Commission, Health & Safety and Food Safety regulations are adhered to.
• To give clear direction and provide full support for all departments ensuring all policies and procedures are adhered to, in line with the Company guidelines.
• To support the General Manager and recruit, train, develop, motivate and lead teams to ensure high staff retention and a positive work/club environment.
• To ensure the general housekeeping is to the highest possible standard in line with Company policies and procedures, in all areas to enhance and promote the brand.
• To deputise in the absence of the General Manager.
• Undertake any other duties commensurate to the role

The Person

• Experience in the Bingo, Leisure or entertainment industry in a supervisory/management position
• Experience in leading and managing teams
• Operationally focused with outstanding customer service skills
• Customer service driven where only the best will do
• ‘Can do’ attitude and ability to get the job done – This role will be hands on and will require a large element of ‘doing‘ the job on a day to day basis
• Results orientated
• Financially astute and able to interpret sales to flow into results/GP targets
• Excellent attention to detail
• Ability to work to deadlines
• Proficient in Microsoft office applications & EPOS/Stock systems

If the answer is yes to all of the above then we want to speak with you.

The Pay & Hours

This is a permanent full-time position. Work patterns will include a variety of afternoons, evenings and weekends, therefore flexibility is key. Salary will be £28K per annum and will be dependent on experience.

About us

Real Fun Group are one of the leading independent operators of Retail Bingo, with Clubs across England and Wales.

The experience is all about ensuring our customers have a great time from walking through our doors to leaving, and feel they have been entertained and looked after - it’s about the personal touch! We utilise the latest technology in entertainment and we tailor this to our individual clubs. We offer our customers lots of fun but with a truly local flavour.

To Apply:

If you feel you have the essential requirements we are looking for and are interested in this position, please apply enclosing your full C.V. and covering letter stating why you should be considered for the role.

If you have not heard from us within 5 days of the advert closing date, please assume your application has been unsuccessful.

Job Types: Full-time, Permanent

Pay: £28,000.00 per year

Benefits:

• Company pension
• Discounted or free food

Experience:

• bingo management: 1 year (preferred)
• people management: 3 years (preferred)

Work Location: In person