Assistant Manager

Company Description Allied Universal® is a leading security and facility services company that delivers proactive security solutions supported by advanced smart technology. With a strong local leadership presence and an extensive network of offices across North America, the company is deeply embedded in the communities it serves. Allied Universal® supports clients across diverse sectors, including education, healthcare, retail, commercial real estate, government, and corporate campuses. The organization focuses on tailored solutions that enable clients to concentrate on their core business while maintaining a safe environment. Allied Universal® is driven by a purpose of serving and safeguarding customers, communities, and people.

Role Description The Assistant Manager is a full-time, on-site role based in Lynn, MA. This position supports day-to-day operations by overseeing security staff schedules, monitoring site performance, and ensuring adherence to company policies and client requirements. The Assistant Manager collaborates with local leadership to implement operational procedures, maintain compliance with safety standards, and resolve on-site issues in a timely manner. Responsibilities include supporting team training, assisting with incident reporting and documentation, and communicating effectively with clients and internal stakeholders. The role also involves contributing to continuous improvement initiatives and promoting a professional, customer-focused environment.

Qualifications

• Operational leadership and team supervision skills, including experience coordinating staff schedules and supporting performance management.
• Strong organizational and time management abilities to handle multiple tasks, priorities, and site requirements.
• Effective communication and interpersonal skills for working with clients, colleagues, and frontline staff.
• Problem-solving and decision-making skills to address incidents, operational challenges, and client concerns.
• Basic technology proficiency, including use of security systems, reporting tools, and standard office software.
• Knowledge of safety, security, or facility operations practices; prior experience in security services or a related field is beneficial.
• Ability to work on-site in Lynn, MA, including flexibility for varied shifts or extended hours as needed.
• High school diploma or equivalent required; additional education or relevant certifications in security, criminal justice, or management are a plus.