Assistant Manager

About Us:

At Charlee's Car Wash, we take pride in delivering exceptional customer service with a genuine smile. We prioritize guest satisfaction above all else, fostering a welcoming environment for every customer who visits our car wash.

Position Overview:

We are seeking a dedicated Assistant Manager to join our team and uphold our commitment to outstanding customer service. The ideal candidate will possess a warm demeanor, exceptional interpersonal skills, and a proven track record in roles that emphasize guest appreciation. As the Assistant Manager, you will play a pivotal role in leading our site, ensuring that our team consistently delivers top-notch service in a fast-paced environment.

Responsibilities:

• Cultivate a culture of excellence in customer service, ensuring every interaction leaves a positive impression.

• Lead by example, setting the standard for exceptional service and professionalism for all team members.

• Drive sales by actively promoting our membership program and assisting team members in achieving sales targets.

• Demonstrate strong verbal communication skills and maintain professional email etiquette in all correspondence.

• Develop and mentor team members to foster their growth as self-sufficient leaders.

• Ensure operational efficiency and maintain high standards of cleanliness and organization.

• Collaborate with the General Manager to implement strategies for improving customer satisfaction and increasing revenue.

Requirements:

• Previous experience in a customer-facing role with a strong emphasis on guest satisfaction.

• Proven ability to lead and motivate a team to achieve common goals.

• Excellent verbal communication skills and proficiency in professional email etiquette.

• Sales-oriented mindset with a track record of achieving targets.

• Ability to remain on feet for extended periods (100% of the time).

• Strong organizational skills and attention to detail.

• Flexibility to work varying shifts, including weekends and holidays.

Join our team and become an integral part of a company dedicated to delivering exceptional service with a genuine smile! If you're passionate about customer satisfaction and ready to take the next step in your career, we want to hear from you.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Application Question(s):

• Do you have open availability for weekends?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Required)

Ability to Commute:

• Covington, GA 30014 (Required)

Work Location: In person