Assistant Manager

Assistant Manager – The Talbot, Belbroughton

We are looking for an experienced and enthusiastic Assistant Manager to join the team at The Talbot, Belbroughton.

The Talbot is a destination gastro pub, offering high-quality, ingredient-led dishes alongside an extensive wine and cocktail menu. We pride ourselves on delivering personal, professional and genuinely warm service, creating an experience that keeps our guests coming back.

We are looking for someone who shares these values and can confidently represent both themselves and the Talbot to the highest standard.

The Role

As Assistant Manager, you will play an important role in the day-to-day running of the business. You will be responsible for completing your own management tasks while supporting, delegating to and developing the wider team, ensuring everyone is able to perform at their best.

You will need to be confident, organised and commercially aware, with the ability to make decisions that support both our guests and the wider interests of the business.

Key Responsibilities

Your responsibilities will include, but are not limited to:

• Opening and closing the business, ensuring cleanliness, health & safety and operational standards are maintained at all times.
• Managing cash handling, till floats and end-of-day cash procedures accurately.
• Ensuring all health & safety and food safety procedures are followed throughout the business.
• Maintaining the overall presentation of the venue, including cleanliness, music levels, lighting and general ambience.
• Managing bookings through our online booking system, including taking, amending and rearranging reservations.
• Assisting the Deputy Manager and General Manager with events, functions and private bookings.
• Supporting the team during busy services and ensuring consistently high standards of food, drink and service.
• Using our social media platforms to promote the business, attract new customers and engage with our existing clientele.
• Understanding key business figures, including staffing costs, labour percentages and sales targets.
• Making informed, on-the-job decisions that support the commercial performance of the business.
• Delegating effectively and supporting team members to ensure the smooth running of each service.
• Representing The Talbot professionally and positively at all times.

What We're Looking For

We are looking for someone who is:

• Passionate about hospitality, food, drink and great customer service.
• Confident and professional, with the ability to lead by example.
• Organised, reliable and able to work well under pressure.
• Commercially aware and interested in understanding what makes a successful hospitality business.
• Comfortable taking responsibility and making decisions.
• A strong communicator who enjoys working as part of a team.
• Keen to develop their career within hospitality.

Previous management experience is preferred but not essential. Full training and support will be provided for the right person.

Desirable Qualifications

The following qualifications are advantageous but not essential:

• Personal Licence
• Food Safety Level 2
• Health & Safety Level 2
• Fire Marshal Training

What We Offer

Joining the team at The Talbot comes with a range of great benefits:

• Competitive salary
• Free meal and beverage with every 7+ hour shift
• 20% discount on food and drinks for you and up to 5 friends or family members at either The Talbot or The Woodman at Clent
• 28 days holiday
• Your birthday off
• Free on-site parking
• Double pay on Christmas Eve and New Year's Eve

If you're looking for your next step in hospitality and want to be part of a passionate team at a destination venue where great food, drink and service really matter, we'd love to hear from you.

Pay: £13.00-£14.00 per hour

Expected hours: 35.0 – 48.0 per week

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking

Work Location: In person