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ASSISTANT MANAGER

Exclusive opportunity

Onsite

ASSISTANT MANAGER

Shake Shack

ASSISTANT MANAGER

Skills

Performance Management

15 days ago

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Important information


Contract type:

Permanent

Location:

Manchester, UK

Work mode:

Onsite

Published on:

7 October 2026

What they need


Stand For Something Good With Us!

We make each day great - together. We create an exciting work atmosphere with a culture focused on our team, guests, and community. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Assistant Manager

Shake Shack is a modern day "roadside" burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Assistant Manager who loves to serve! This is an excellent opportunity for a leader with at least 3 years of senior management experience.

We bring together caring, warm, fun, and intelligent people who love to serve. We are seeking an Assistant Manager to join our team. This is an excellent career development opportunity for a food service professional with 1 years of management experience or 2 years supervisory experience.

If you are hungry for growth, join the Shack team today!

Qualifications:

  • You must be self-motivated, positive, and possess a passion for fostering a great sense of team work

  • At least 1 year of leadership experience supervising a team

  • Food Safety Certification (level 2 food hygiene)

  • Right to Work in UK

  • Strong problem solving skills

  • Effective Communication Skills, both written and verbal

  • Ability to drive hospitality and inspire others to do so

Responsibilities:

The Assistant Manager is responsible for leading the day-to-day operational and financial excellence of the Shack by exercising great leadership and decision-making that supports operational standards and the culture of Enlightened Hospitality. The Assistant Manager will:

  • Manage the flow of service to ensure the highest levels of Safety, Cleanliness, Quality, and Speed, while simultaneously upholding Shack standards of Hospitality in all interactions.

  • Help build and lead high performance team of hourly Team Members by participating in the training, development, and performance management of people.

  • Complete operational support functions (i.e. Purchasing, Receiving, Inventory, etc.) at the Shack to ensure operational excellence and financial health of the business.

  • Lead and works to maintain the facility and all equipment to the highest standards – ensuring Safety and Cleanliness.

We will provide a 6-8 week training program with 4 weeks of hands-on application and certification program to prepare you for success.

Our Benefits Include:

Experience the Shacksperience – a clearly defined path to success for every employee who joins our team. From Team Member to Shack Manager, we believe that building confidence through knowledge and experience is the first step to your success. We provide an environment that encourages learning and growth, and we reward individuals who meet and exceed our standards of success. We call this the Shacksperience and we are committed to taking care of our entire team through the opportunities it creates. As a Manager, you will enjoy a competitive salary plus performance bonuses, and strong career growth opportunities.

  • Bonus Scheme

  • Company pension

  • Cash Back Plan

  • EAP (employee assistance programme)

  • Career Development Opportunities – We are growing!

  • Free drinks and food on lunch breaks and 30% staff discount on food outside of work

About Us

Beginning as a hotdog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy they we "Stand for Something Good."

Join a unique team with a culture unlike any other!

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