Assistant Manager

About the role

We are seeking an enthusiastic, service-driven Assistant Café Manager to support the day-to-day operations of our elegant French café. This role is ideal for a hospitality professional who is passionate about delivering exceptional guest experiences, leading a team with confidence, and maintaining the highest standards of service and presentation.

Key responsibilities

• Assist in overseeing the daily operations of the café to ensure smooth and efficient service.
• Lead, coach, and motivate the team to deliver warm, attentive, and memorable guest experiences.
• Maintain the highest standards of hospitality, cleanliness, and café presentation.
• Support staff scheduling, training, and performance development.
• Monitor inventory levels and coordinate ordering with suppliers.
• Handle guest feedback and service recovery professionally and courteously.
• Ensure compliance with food safety, hygiene, and operational procedures.
• Assist in driving sales, achieving operational targets, and improving overall profitability.

About you

• Minimum 3 years of supervisory or management experience in a café, restaurant, hotel, or hospitality environment.
• Strong leadership and team management skills.
• Passion for hospitality and customer service excellence.
• Professional and service-oriented.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Flexible to work weekends, public holidays, and rotating shifts.

Benefits

• Competitive salary package
• Career growth opportunities within an expanding hospitality brand
• A supportive and collaborative work environment
• The opportunity to be part of a premium French café experience