Assistant Manager

Position objective:

To lead and manage the end-to-end Human Resources Function for the SSS branch, driving talent acquisition, employee engagement, HR operations, and statutory compliance. The HR will partner with branch leadership to build a high-performance culture, resolve employee grievances, and support sustainable business growth.

Reports to: AGM, HR

Direct reportees and their designations:

HR Executives / Senior HR Executives

Talent Acquisition Specialists / Recruiters

HR Administration & Support Staff

Key Responsibilities:

Talent Acquisition: Drive end-to-end recruitment efforts to fulfill staffing requirements across all levels for the Branch in a timely and cost-effective manner.

HR Operations & Employee Lifecycle: Oversee daily HR Operations including seamless onboarding, induction, attendance tracking, payroll inputs, leave management, and structured offboarding.

Employee Engagement & Relations: Design and execute employee engagement initiatives. Act as the primary point of contact for employee queries and grievances, ensuring timely resolution and maintaining a positive, inclusive work environment.

Statutory Compliance: Ensure 100% adherence to all local labor laws and corporate regulations (e.g.,Shops and Establishments Act, PF, ESIC, PT, Minimum Wages). Coordinate with vendors and local authorities for audits.

Performance Management: Drive the annual and mid-year performance appraisal cycles for the branch, including goal setting, reviews, and continuous feedback mechanisms.

Learning & Development: Identify training gaps in collaboration with business heads and facilitate skill-building, behavioral, and compliance training programs.

Business Partnering: Collaborate actively with branch leadership to understand business goals, align HR strategies, and support workforce planning and retention.

HR Metrics & Reporting: Track core HR metrics (attrition, time-to-hire, employee satisfaction) and prepare accurate HR MIS reports for senior management reviews.

Qualifications (Essential)

Graduation Qualifications (Additional, Preferred)

Post-Graduation (MBA / PGDM in Human Resources)

Certifications in Labor Laws or HR Analytics

Professional experience, skills, knowledge, and special expertise required:

5 to 8 years of relevant HR experience, preferably spanning HR Operations, Employee Relations, and Talent Acquisition within a B2B or services environment.

Thorough understanding and hands-on experience managing Hyderabad state labor laws and statutory compliance.

Proven track record of managing the complete employee lifecycle for a mid-to-large sized branch or unit.

Strong commercial awareness with the ability to act as a strategic HR partner to business leaders.

Excellent interpersonal, communication, and conflict-resolution skills to engage effectively with stakeholders at all levels.

Proven ability to lead, mentor, and develop a small HR team with strong decision-making and execution skills.

High proficiency in HRMS / ERP platforms and MS Office (Excel, PowerPoint).

High ownership, empathy, and the ability to operate effectively in a dynamic, target-driven environment.