The Crown Hotel
Assistant Manager
Skills
13 days ago
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Important information
Contract type:
Permanent
Location:
Droitwich Spa, Droitwich WR9, UK
Work mode:
Onsite
Published on:
11 October 2026
What they need
Job Summary
We are seeking a dynamic and proactive Assistant Manager to join our team and drive excellence across our retail operations. In this pivotal role, you will support the store leadership team by overseeing daily store activities, managing staff, and ensuring an exceptional customer experience. Your energetic approach and leadership skills will inspire your team to achieve sales goals, maintain high standards of merchandising, and deliver outstanding service. This position offers an exciting opportunity for a motivated individual to grow their management expertise in a fast-paced retail environment.
Responsibilities
- Assist the management team in supervising daily store operations, ensuring smooth workflow and operational efficiency
- Lead and motivate a diverse team of sales associates, providing coaching, training, and performance feedback to foster a high-performing environment
- Oversee sales management activities, including meeting sales targets and implementing strategies to increase revenue
- Manage merchandising efforts by maintaining attractive product displays, ensuring stock levels are optimal, and adhering to visual standards
- Handle administrative tasks such as scheduling, inventory control, and reporting to support store functions
- Provide excellent customer service by addressing inquiries professionally via phone or in person, demonstrating strong phone etiquette and communication skills
- Support recruitment efforts by participating in hiring processes and onboarding new team members
Skills
- Proven management experience with a focus on supervising teams within a retail setting
- Strong leadership qualities with the ability to motivate and develop staff effectively
- Excellent communication skills, both verbal and written, for clear interactions with customers and team members
- Solid organizational skills with the ability to manage time efficiently and prioritize tasks effectively
- Experience in merchandising, sales management, and retail operations is highly desirable
- Demonstrated administrative competence with attention to detail in record keeping and reporting
- Exceptional interpersonal skills including phone etiquette and conflict resolution abilities
Join us as an Assistant Manager where your enthusiasm, leadership, and organizational talents will make a meaningful impact. We value energetic individuals who are eager to grow professionally while delivering top-tier service in a vibrant retail environment!
Pay: £13.01-£13.50 per hour
Work Location: In person
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