Assistant Manager

Car Wash Assistant Manager Job Summary:

The RipTide Car Wash is seeking an Assistant Manager to help oversee the day-to-day operations of our new Cedar Point location. We are a rapidly expanding family-owned and operated car wash company with several locations throughout the Southeast, and we are looking for a highly self-motivated and experienced leader to help manage this new location.

We are targeting candidates with prior car wash management experience. Furthermore, we have found that candidates who are well-versed in the following areas are typically great fits:

• Working with Unlimited Wash Plan Memberships/Monthly Recurring Plans (i.e., selling these plans to customers, increasing the total number of net unlimited plan customers at one or more washes, troubleshooting issues related to unlimited plans, etc.)
• Familiarity with routine car wash maintenance protocols and troubleshooting issues related to car wash equipment and chemicals
• Hiring and/or training employees, creating weekly schedules, and developing a strong sense of store culture/identity
• Handling various customer satisfaction-related scenarios

This is an excellent opportunity to help manage a high-volume store with one of the country's most respected and prestigious car wash companies. RipTide has undergone considerable expansion as of late, and we expect our overall number of locations to increase exponentially in the coming years.

If you are looking for a chance to work for a rapidly growing company with hands-on upper management, high earnings potential, and considerable opportunity for advancement into more senior-level positions, please apply today.

We look forward to hearing from you!

Car Wash Assistant Manager Job Schedule:

• Our site location is open from 8 a.m. – 8 p.m. every day.
• Assistant Managers are expected to work approximately 40 hours per week. Our assistant managers are eligible for overtime pay and commission.

Car Wash Assistant Manager Job Pay:

• The starting hourly rate is $17-$18 per hour.
• Assistant Managers are eligible for overtime pay.
• Furthermore, our Assistant Managers can receive sales commission for each unlimited wash plan membership they sell. Sales commission tracks can result in earnings thousands of extra dollars per year!

Car Wash Assistant Manager Essential Job Duties and Responsibilities:

• Maintaining daily operational standards.
• Preparing and maintaining quality control procedures.
• Measuring, maintaining, and requesting additional inventory and chemicals (as needed).
• Inspecting and maintaining car wash equipment.
• Training new employees and developing their skillsets.
• Fostering a strong sense of culture within the site based on personal accountability, quality communication, and ensuring customer satisfaction.
• Resolving all customer-related questions and concerns.
• Analyzing and reconciling store data, including sales/revenue information and labor costs.
• Accurately reporting site sales information to upper management.
• Provide the best possible customer service.
• All other duties as assigned by the Site General Manager.

Car Wash Assistant Manager Job Qualifications:

• At least one year of prior car wash management experience is required.
• Strong customer service skills are essential.
• Must be able to lift/push/carry objects weighing more than 50 pounds.
• A reliable form of transportation is required.
• Must be highly adaptable and be able to think quickly on your feet.
• Mechanical aptitude is strongly preferred.
• Basic computer skills are strongly preferred.

Car Wash Assistant Manager Job Further Information:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) 5% Match
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Professional development assistance

Experience:

• Customer service: 2 years (Required)
• Car wash: 2 years (Required)
• Management: 1 year (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Cedar Point, NC 28584 (Required)

Work Location: In person