Assistant Manager

Job Summary
We are seeking a dynamic and experienced Assistant Manager to join our team. The ideal candidate will possess strong leadership qualities and excellent communication skills. This role involves supporting the venue's daily operations, supervising staff, and ensuring outstanding customer service. The Assistant Manager will play a vital part in maintaining organisational standards and fostering a positive team environment. This position offers an opportunity for professional growth within a reputable organisation committed to excellence.

Responsibilities

• Assist the venue Manager in overseeing daily operations to ensure smooth functioning.
• Supervise and motivate team members, providing guidance and support to optimise performance.
• Ensure products are well-presented and stock levels are maintained.
• Deliver exceptional customer service by addressing queries professionally and efficiently.
• Assist with staff rotas, delegate tasks and monitor attendance to ensure adequate coverage.
• Support the recruitment process by participating in interviews and onboarding new team members.
• Ensure compliance with health and safety regulations within the store environment.

Requirements

• Proven management experience within hospitality; supervising experience is essential.
• Strong leadership skills with the ability to manage and develop a team effectively.
• Excellent organisational skills with keen attention to detail and time management abilities.
• Outstanding communication skills.
• Proficient in organisational software and point-of-sale systems.
• Ability to work under pressure whilst maintaining a professional demeanour.
• Flexibility to adapt to changing priorities within a fast-paced environment.
• Previous experience in hospitality management or related fields is preferred but not essential. This role is ideal for motivated individuals seeking to advance their managerial career within a supportive team environment that values organisational excellence and exceptional customer service.

Pay: From £28,080.00 per year

Benefits:

• Employee discount

Work Location: In person