Assistant Manager

About us

Bar 82 is a boutique cocktail bar serving premium beverages alongside Bottomless Brunch, Small Plates/Tapas, Pizzas, & Bar Snacks

We pride ourselves on our cocktail knowledge & we back this up with high end service

Team work truly does make the dream work and we pride ourselves on having a team that is professional, creative, communicative but also know how to have a little fun!

Job Summary

As the Assistant Manager, you will be liaising with the General Manager in the running of a busy shift. You’ll oversee a team of 12 ensuring day to day operations run smoothly, leading by example and by experience. You will be in charge of ensuring all of your team are working to their maximum potential whilst also collectively delivering an outstanding customer experience to our customers.

Key elements of the role will include:

• Have a passion & an extensive knowledge of drinks & cocktails
• Have experience of woking in a demanding cocktail bar
• Overseeing all elements of service on shift
• Responsible for the enhancement of the customer experience (e.g. creative and professional visual merchandising; clean, safe and presentable venue)
• Dealing with complaints and conflict resolution
• Fostering strong relationships with all team members
• Ensuring all staff on shift are dressed within appropriate standards, clean and presentable
• Leading on recruitment, training, development and mentoring of your team
• Ensuring high standards of quality control, hygiene, and health and safety are upheld

About you

You’ll need to be a leader with a great work ethic, passion for customer service and a ‘can do’ attitude. You’ll also need to have 1 years + experience of managing in a customer facing / hospitality environment. You will also have the ability to work under pressure and perform to the highest standards meeting customer demands and expectations.

Skills:

· Proven ability to motivate and drive teams

· Hospitality management

· Strong organisational skills

· Ability to build strong relationships (internally and externally)

Knowledge:

· People leadership

· Liquor licensing qualifications, first aid and fire warden trained (desirable but not essential)

· Planning rotas, setting till plans, Stock taking, cash and stock security

· Familiarity with Kitchen operations and structure i.e. Food safety

Experience:

· Hospitality management of at least 1 years at a similar level

· Managing teams

· Recruitment and training

· Safety management support and plans writing

Around 30+ Hours

Job Type: Full-time

Pay: From £13.50 per hour

Ability to commute/relocate:

• Kingston upon Hull HU1 2LP: reliably commute or plan to relocate before starting work (required)

Experience:

• Bar management: 1 year (required)
• Cocktail : 1 year (required)

Work Location: In person