Assistant Manager

Fossil Fuel Coffee Co. is seeking a motivated, organized, and enthusiastic Assistant Manager to join our fantastic team! We are looking for a dependable leader who enjoys working in a fast-paced environment, takes initiative, and is passionate about delivering exceptional customer service.

Our Assistant Manager will play an important role in overseeing daily operations, managing inventory and ordering, coordinating employee schedules, and supervising our shift leads and baristas. This is an excellent opportunity to grow your career with a successful and growing company while helping lead a fun, energetic, and hardworking team.

This is a full-time position, 40 hours per week.

Our shop is open daily from 6:00 AM to 6:00 PM.

Customer service is our top priority, and we have an amazing base of regular customers who are a pleasure to serve. We are looking for someone who can maintain our welcoming atmosphere, lead by example, and help our team continue providing the quality food, drinks, and service our customers have come to expect.

Responsibilities:

• Oversee daily coffee shop operations to ensure efficient, organized, and high-quality service.
• Supervise, support, and provide direction to shift leads, baristas, and other team members.
• Manage employee schedules, coordinate shift coverage, and assist with staffing needs.
• Monitor inventory levels, conduct regular inventory counts, and manage ordering of food, beverages, supplies, and other necessary products.
• Maintain appropriate inventory levels while minimizing waste and controlling costs.
• Train, mentor, and motivate employees, fostering a positive, productive, and team-oriented work environment.
• Provide guidance and support to team members of varying ages and experience levels, including those developing their first professional workplace skills.
• Ensure consistency in the preparation and presentation of espresso drinks, specialty beverages, baked goods, and made-to-order paninis.
• Maintain cleanliness, organization, and compliance with food safety and sanitation standards throughout the shop.
• Oversee opening, closing, and daily operational procedures, ensuring all tasks are completed accurately and efficiently.
• Assist with resolving customer concerns professionally and maintaining excellent customer relationships.
• Monitor employee performance, provide constructive feedback, and help establish clear expectations and accountability.
• Lead by example during busy periods, assisting with food preparation, beverage service, and customer interactions as needed.
• Communicate regularly with management regarding staffing, inventory, operational concerns, and opportunities for improvement.
• Ensure company policies, procedures, and quality standards are consistently followed.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Previous supervisory, management, or team leadership experience preferred, ideally in a coffee shop, restaurant, retail, or hospitality environment.
• Strong organizational and time-management skills with the ability to prioritize tasks and manage multiple responsibilities.
• Experience with employee scheduling, inventory management, and ordering preferred.
• Excellent leadership and interpersonal skills, with the ability to motivate, mentor, and effectively communicate with a diverse team.
• Patient, approachable, and confident in providing direction and constructive feedback to employees at different stages of professional development.
• Ability to remain calm, professional, and efficient in a fast-paced environment.
• Strong problem-solving skills and the ability to make sound decisions independently.
• Detail-oriented, dependable, and committed to maintaining high standards of customer service.
• Must have excellent verbal and written English communication skills.
• Must be able to stand for extended periods, frequently bend and twist, and lift up to 30 lbs.
• Must be comfortable handling food, hot beverages, kitchen equipment, and sharp objects while following all applicable safety procedures.
• Must be available to work a flexible schedule within the shop's operating hours of 6:00 AM to 6:00 PM.

Job Type: Full-time

Expected Hours: 40 per week

Pay: $18.00 - $20.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person