Assistant Manager

Company Description MRD Apartments is a commercial and multifamily management company headquartered in East Lansing, Michigan, overseeing more than 10,000 multifamily units and commercial assets across 11 states. The company is distinctive in the industry because its properties are both owned and managed by MRD Owners, reflecting a long-term commitment to quality and stability. MRD focuses on building, acquiring, and managing its own portfolio, with the majority of properties constructed by MRD. The organization emphasizes impeccable operational and asset management, aiming to enhance the quality of life for residents and commercial tenants. Team members join a company that takes pride in its role within the multifamily and commercial market and values professional, customer-centered service.

Role Description The Assistant Manager is a full-time, on-site role based in Howell, MI, supporting daily operations of a multifamily apartment community. This role assists with leasing activities, resident relations, and ensuring a high standard of customer service for current and prospective residents. The Assistant Manager helps oversee rent collection, delinquencies, and basic financial reporting, while supporting property marketing efforts and community outreach. Responsibilities include coordinating with maintenance staff, monitoring curb appeal and unit readiness, and helping ensure compliance with company policies and relevant housing regulations. The role also participates in administrative tasks such as recordkeeping, filing, and updating property management systems, contributing to a well-organized and efficient community environment.

Qualifications

• Property management and leasing skills, including resident relations, rent collection, and basic financial administration.
• Customer service and communication skills to interact effectively with residents, prospects, vendors, and team members.
• Organizational and time-management abilities to handle multiple tasks, maintain accurate records, and meet deadlines.
• Basic marketing and sales skills to support occupancy goals, promote the community, and assist with tours and renewals.
• Problem-solving and conflict-resolution skills to address resident concerns and operational issues in a professional manner.
• Comfort with property management software, general computer applications, and standard office tools.
• Previous experience in multifamily housing, real estate, or hospitality is preferred.
• High school diploma or equivalent required; additional education in business, real estate, or a related field is a plus.
• Ability to work on-site in Howell, MI, including occasional evenings or weekends as community needs require.