Assistant Manager - Coding

Multispeciality Coding

HHC,E&M,ED,Surgery

Manage day-to-day coding operations across multiple specialties.

Ensure timely and accurate coding in compliance with ICD-10, CPT, HCPCS, and payer-specific guidelines.

Monitor productivity and turnaround time (TAT) to meet SLAs.

Quality & Compliance

Oversee internal audits and implement corrective actions based on findings.

Ensure adherence to HIPAA, CMS, LCD/NCD, and other regulatory standards.

Collaborate with QA teams to maintain coding accuracy benchmarks.

Team Management

Lead, mentor, and manage a team of coders, team leads, and QA specialists.

Conduct performance reviews, set SMART goals, and manage PIPs as needed.

Facilitate ongoing training and upskilling programs.

Client & Stakeholder Engagement

Act as the primary point of contact for client escalations and updates

Participate in client calls to discuss quality trends and process improvements.

Coordinate with billing, documentation, and provider education teams.

Reporting & Analytics

Generate reports on coding accuracy, denial trends, and team performance.

Use data insights to drive strategic decisions and resource planning.

Process Improvement

Identify workflow inefficiencies and implement process enhancements.

Standardize SOPs and coding protocols across teams.

Certified Professional Coder CPC mandatory