Assistant Manager, Collection (Banking)

Our client, is a reputable local leading bank, who is seeking for a Assistant Collection Manager to support their team.

Principal responsibilities

• Responsible for risk and control monitoring, MI report preparation, account reconciliation, and a range of back-office operations.

• Coordinate projects covering operations, system enhancements, MI/reporting and process re-engineering to ensure stable and efficient delivery of collections services.

• Support Secured Collection Manager to handle debt collection and recovery activities for mortgages and secured products.

• Prepare departmental documentation (including procedure manual) to provide a concise step by step guide for staff members to follow.

Requirements

• University degree in Business or a related discipline, or equivalent qualifications.
• Around 3 years’ relevant experience in credit risk and/or risk and control, ideally supported by a relevant professional qualification
• Strong knowledge of retail banking; experience in operational risk management and/or financial crime compliance is an advantage.
• Strong communication and stakeholder management skills, with the ability to influence across a broad range of stakeholders; resilient and adaptable in a changing environment.
• Proficiency in English and Chinese (Cantonese and Putonghua).
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

To apply for this position, please simply click on the “APPLY” button or send your full resume in Word format to [email protected] indicating the job title.

If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Policy.

PERSOL Hong Kong Limited: Employment Agency Licence No. 80860