Assistant Manager – Computer Technician Specialist

Company: TekNext Global, LLC

Job Type: Full-Time

Department: IT Asset Processing & Operations

Job Summary

TekNext is seeking a hands-on Assistant Manager – Computer Technician Specialist to oversee daily computer processing operations, manage technicians, and ensure efficient testing, refurbishing, and handling of IT equipment.

The ideal candidate will have strong technical knowledge of computers and IT hardware, along with experience supervising a team in a fast-paced environment.

Key Responsibilities

• Supervise and assist computer technicians in daily operations.
• Diagnose, troubleshoot, repair, and refurbish laptops, desktops, and other IT equipment.
• Oversee hardware testing, grading, data wiping, and quality control.
• Manage workflow, productivity, and timely completion of assigned tasks.
• Identify reusable components and maximize equipment resale value.
• Maintain accurate inventory, testing, and processing records.
• Train technicians and enforce operational procedures.
• Ensure proper handling of equipment and compliance with company safety and data security standards.
• Assist management with operational improvements and performance monitoring.

Qualifications

• 3+ years of hands-on computer hardware experience.
• Prior experience supervising technicians or managing a computer processing department preferred.
• Strong knowledge of laptops, desktops, servers, and computer components.
• Experience with hardware diagnostics, BIOS, Windows installation, and data wiping software.
• Familiarity with ITAD, computer refurbishing, or electronics recycling operations preferred.
• Strong organizational, troubleshooting, and leadership skills.
• Ability to work independently and meet production targets.

What We're Looking For

A technically skilled, hands-on leader who can manage people, solve problems, improve efficiency, and maximize the value recovered from used IT equipment.

To Apply: Submit your resume highlighting your computer hardware experience and any team management responsibilities.

Pay: $20.00 - $25.00 per hour

Work Location: In person