Assistant Manager, Corporate Sales (Pharmacist background)

Role Overview

The Assistant Manager, Corporate Sales is responsible for managing and growing strategic relationships with corporate clients, partners, and institutions. This role requires a strong balance of relationship management, solution selling, and cross-functional coordination to ensure seamless service delivery, client satisfaction, and revenue growth.

Account Management & Relationship Building

• Serve as the primary point of contact for key corporate accounts (e.g., insurers, TPAs, hospital partners, large corporates).
• Build and maintain strong, long-term client relationships at multiple levels (operational and decision-making).
• Understand client needs and business challenges, and provide tailored solutions to address them.
• Proactively manage client expectations and ensure high levels of satisfaction.

Business Development & Growth

• Develop account plans to grow revenue, product adoption, and service penetration within assigned accounts.
• Identify opportunities for cross-selling and upselling new services, solutions, or product lines.
• Lead negotiations and secure renewals, extensions, and new contracts.

Operational Excellence

• Coordinate with internal teams (operations, finance, clinical, pharmacy, digital health) to ensure timely delivery of services and resolution of client issues.
• Monitor account performance, prepare regular reports, and track key metrics (e.g., sales performance, claim trends, service SLAs).
• Escalate and resolve operational or service issues impacting clients.
• Plan, coordinate, and execute corporate events, wellness programs, and client engagement activities to strengthen partnerships and brand presence.

Market & Client Insights

• Stay informed on industry trends, competitors, and regulatory changes impacting clients and the business.
• Gather client feedback and share insights with internal teams to improve services and customer experience.

Collaboration & Leadership

• Work closely with cross-functional teams to deliver on client commitments.
• Support the development of proposals, presentations, and tender submissions.
• Mentor junior team members where applicable.

Skills and Qualifications

• Bachelor’s degree in Pharmacy
• Minimum 3–5 years of experience in account management, corporate sales, or business development (preferably in healthcare, insurance, pharmaceutical, or retail industries).
• Preferably a pharmacist or background in pharmacy.
• Strong Relationship & Account Management Skills – Proven ability to build and maintain long-term partnerships with corporate clients and key stakeholders.
• Negotiation & Communication Abilities – Excellent verbal, written, and presentation skills, with experience in contract negotiations and client-facing discussions.
• Analytical & Problem-Solving Skills – Ability to interpret data, identify trends, and develop actionable strategies to drive account growth and client satisfaction.
• Event & Project Management Experience – Skilled in planning and executing corporate events, wellness programs, and client engagement activities, while managing multiple projects simultaneously.