Assistant Manager - Creative Services

The Assistant Manager - Creative Services is responsible for overseeing the development and execution of creative materials that support the department store’s marketing campaigns, promotions, events, and in-store activities. The role supervises graphic artists and ensures that all creative outputs are aligned with the company’s brand standards, campaign objectives, and timelines.

Key Responsibilities

• Lead and supervise the Graphic Artists/Creative Team in developing marketing and promotional materials.
• Plan and coordinate creative requirements for sales promotions, seasonal campaigns, events, and store activities.
• Review and approve layouts, designs, artworks, signage, posters, banners, digital materials, and other creative outputs.
• Ensure that all materials follow the company’s branding, visual identity, and quality standards.
• Coordinate with Marketing, Merchandising, Store Operations, and other departments regarding creative requirements.
• Manage creative project timelines and ensure materials are completed and released on schedule.
• Provide creative direction and feedback to graphic artists to improve the quality and effectiveness of designs.
• Coordinate with external suppliers, printers, and other creative service providers when needed.
• Monitor the production of printed and promotional materials and ensure accuracy before release.
• Help develop creative concepts for in-store displays, promotional campaigns, social media, and other customer-facing materials.
• Maintain organized files of artwork, templates, brand assets, and other creative resources.
• Assist the Manager in developing creative strategies and improving the department’s workflow and processes.
• Perform other related duties that may be assigned by the immediate superior.

Qualifications

• Bachelor’s degree in Graphic Design, Multimedia Arts, Fine Arts, Marketing, Advertising, or a related field.
• At least 3–5 years of relevant experience in graphic design, creative services, advertising, marketing, or visual communications.
• Preferably with experience in retail, department store, mall, FMCG, or other consumer-facing industries.
• Experience in team supervision or project coordination is an advantage.
• Proficient in graphic design software such as Adobe Photoshop, Illustrator, InDesign, or equivalent tools.
• Knowledge of digital content creation and social media materials is an advantage.
• Strong understanding of branding, layout, typography, color, and visual communication.
• Good project management, communication, and coordination skills.
• Creative, detail-oriented, organized, and able to work under tight deadlines.