Assistant Manager, CS Division

Assistant Manager, CS Division

• Supervise and lead the customer service team to achieve performance goals;

• Handle escalated customer inquiries and complaints with professionalism;

• Monitor service quality and ensure compliance with company policies;

• Train and mentor team members to enhance skills and productivity;

• Collaborate with other departments to resolve operational issues and improve processes;

• Prepare and analyze reports to track customer service metrics;

• Identify opportunities to improve customer satisfaction and implement solutions;

• Ad-hoc assigned.

Requirements:

With educational level post secondary or above 1-2 year experience in Logistics, Supply Chain Management or related area preferred

A good team player with strong communication & interpersonal skills

Mature, well organized and self-motivated

Proficient with MS Office, especially in Excel

**Immediately available or with short notice preferred***

Candidates with less experience may be considered for Senior Supervisor.

Working schedule:

Monday to Friday 9:00 - 18:00

Required to work one Saturday shift per month from 09:00 to 13:00.

Work at Container Terminal 3 Kwai Chung District

If you wish to be considered for this opportunity, please apply now with your full resume and present & expected salaries to [email protected]

(Personal data collected would be used for recruitment purpose only)

工作類型: 全職

薪酬： $20,000.00至$23,000.00（每月）

福利：

• 有薪年假
• 有薪病假
• 晉升機會
• 醫療保險

Work Location: 親身到場