Assistant Manager (Customer Management) (1-year contract)

[What the role is] You will support JTC’s permanent staff in managing its Small & Medium Enterprise (SME) and micro-SME customers.

[What you will be working on] You will address the operational and real estate-related needs of JTC’s SME and micro-SME customers, while building and maintaining strong business relationships. The role may also involve assisting companies affected by redevelopment works in their relocation plans, including identifying suitable alternative properties and liaising with relevant agencies and departments to ensure a smooth transition for the companies.

[What we are looking for]

• Strong interpersonal, communication, and stakeholder management skills, including ability to handle difficult conversations with customers professionally
• Positive attitude
• Resourcefulness and strong ability to solve problems
• Experience in customer management, the real estate sector, or the public sector will be an advantage.