Nippon India Mutual Fund (NIMF)
Assistant Manager - Customer Service
18 days ago
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Important information
Contract type:
Permanent
Location:
Mumbai, Maharashtra, India
Work mode:
Onsite
Published on:
5 October 2026
What they need
- Manage and oversee the customer service team to ensure high-quality service delivery.
- Develop and implement customer service strategies to enhance customer satisfaction.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- Analyze customer feedback and provide insights to improve services.
- Train and coach team members to enhance their skills and knowledge.
- Monitor and report on customer service performance metrics.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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