Assistant Manager, Data Analytics& Performance Management (Insurance)

Generali is one of the largest integrated insurance and asset management groups worldwide, with a total premium income of € 98.1 billion and € 900 billion AUM in 2025. Established in 1831, with over 88,000 employees and 163,000 advisors serving 75 million customers, the Group has a leading position in Europe and a growing presence in Asia and America. At the heart of Generali’s strategy is its Lifetime Partner commitment to customers, achieved through innovative and personalised solutions, best-in-class customer experience and its digitalised global distribution capabilities. The Group has fully embedded sustainability into all strategic choices, with the aim to create value for all stakeholders while building a fairer and more resilient society.

Key Responsibilities:

• Develop the data analytics strategy and oversee related projects, including the design and enhancement of omni-channel contact management platforms for sales and service, and the effective integration of customer value analytics and modelling across the customer lifecycle
• Develop sales and marketing analytics capabilities into an integrated decisioning platform, supported by appropriate technology, data infrastructure, and a cross-functional operating model
• Oversee the data analytics function to support business activities, product planning, performance measurement, regulatory requests, and risk management initiatives
• Design customer engagement strategies that support profitability growth, deepen customer relationships, improve retention, and strengthen cross-sell opportunities across propositions, products, and distribution channels
• Manage leads in the CMS platform and produce daily reports to monitor lead status, sales progress, and conversion performance
• Support agency compensation analysis and administration by preparing compensation reports, reviewing incentive and commission-related data, and providing timely analytical support to agency management and relevant stakeholders
• Lead the design and delivery of reporting applications, dashboards, data tools, and visualisation solutions to support business planning, performance monitoring, and management reporting
• Provide analytical insights and recommendations to stakeholders to support decision making, problem solving, and continuous business improvement
• Ensure that data usage, reporting activities, and analytics processes comply with applicable data standards, internal control policies, regulatory requirements, and governance frameworks

Key Requirements:

• Bachelor’s degree in Actuarial Science with minimum 5 years of relevant experience in data analytics, business intelligence, performance management, or a related field

• Experience in the insurance industry or financial institutions added advantage

• Experience in agency compensation analysis, commission reporting, incentive tracking, or distribution compensation support is preferred

• Solid experience in data management, analytics strategy, reporting automation, and CMS or lead management platforms

• Knowledge of agency compensation structures, commission calculations, incentive schemes, and related reporting requirements is preferred

• Proven track record in driving analytics initiatives, innovation, and business transformation that deliver measurable business impact

• Strong commercial acumen with a proactive approach to using data to improve business performance and customer outcomes

• Excellent problem-solving skills, supported by a customer-centric mindset and the ability to translate complex data into practical business recommendations

• Strong curiosity, creativity, and analytical thinking, with proven ability to identify root causes, challenge assumptions, and propose practical solutions

• Proficiency in both written and spoken English and Chinese

We offer 5-day work, good career prospects and attractive remuneration package to the right candidates. Interested parties please send full resume with current & expected salary

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