Assistant Manager - Employee Experience - PostEx

Our client PostEx is hiring a Assistant Manager - Employee Experience in Lahore.

Assistant Manager – Employee Experience

Department: Human Resources

Location: Lahore / Head Office

Employment Type: Full-Time

Reporting To: Head of HR / HR Director

Job Summary

We are looking for an experienced and people-oriented Manager/Assistant Manager – Employee Experience to manage and enhance the end-to-end employee lifecycle. The role will focus on creating a smooth, consistent, and engaging employee experience from onboarding to offboarding while identifying opportunities for process improvement.

Key Responsibilities

• Manage the complete employee onboarding and induction process .
• Coordinate employee joining formalities, documentation, and system onboarding.
• Manage and streamline the employee offboarding and exit process .
• Ensure timely completion of exit documentation, clearance, and exit interviews.
• Design and implement employee engagement and experience initiatives .
• Identify gaps and inefficiencies across the employee lifecycle and recommend improvements.
• Develop and maintain standardized HR processes, checklists, and employee journey touchpoints.
• Coordinate with HR, Administration, IT, Finance, Operations, and other departments to ensure a seamless employee experience.
• Collect and analyze employee feedback to identify areas for improvement.
• Monitor employee experience metrics and prepare periodic reports for management.
• Ensure HR policies and processes are communicated effectively to employees.
• Support HR projects and initiatives related to employee engagement, culture, and retention.
• Maintain accurate employee lifecycle records and ensure process compliance.

Requirements

• Bachelor's degree in HR, Business Administration, or a relevant field ; Master's degree will be an advantage.
• 4–7 years of relevant HR experience for Manager/Assistant Manager level.
• Strong experience in Employee Experience, Employee Engagement, HR Operations, Onboarding, and Offboarding .
• Experience in a large, multi-location or fast-paced organization will be preferred.
• Strong communication, coordination, and interpersonal skills.
• Good knowledge of HR processes and employee lifecycle management.
• Strong problem-solving and process improvement skills.
• Proficiency in MS Office and HRMS/HRIS systems.

Key Competencies

• Employee Experience & Engagement
• HR Operations
• Process Improvement
• Stakeholder Management
• Communication & Interpersonal Skills
• Problem Solving
• Coordination & Execution
• Data Analysis & Reporting
• Attention to Detail