ASSISTANT MANAGER - FACILITY & OPERATION

JOB RESPONSIBILITIES:

• Plan and monitor daily work across maintenance, air-conditioning, helpdesk, cleaning, landscape, events and security support teams.
• Track service requests, assign priorities, follow up overdue work and ensure proper closure evidence.
• Coordinate preventive, predictive and corrective maintenance for HVAC, electrical systems, generators, lifts, plumbing, fire protection, LPG and building assets.
• Maintain asset records, maintenance schedules, statutory certificates, service reports and defect trackers.
• Conduct inspections and ensure classrooms, boarding facilities, sports areas and event venues are safe and ready for use.
• Coordinate contractors and vendors, monitor SLA/KPI performance, verify completed work and follow up on defects.
• Support quotations, purchasing, invoice verification, OPEX/CAPEX monitoring and cost-saving initiatives.
• Support BOMBA, ST, JKKP/DOSH, MOE, MOH and local-authority compliance, audits and corrective actions.
• Assist with emergency preparedness, fire drills, incident response, access control, CCTV and business continuity.
• Supervise and coach coordinators, executives, technicians, handymen, cleaners and security personnel.
• Support canteen, fleet, nursing-facility requirements and sustainability initiatives when delegated.
• Prepare concise operational reports and deputise for the Senior Manager when authorised.
• Perform any other reasonable duties as assigned by Management.

JOB REQUIREMENT :

• Diploma or degree in Facilities Management, Engineering, Building Services, Property Management, Operations, Business Management or a related field; strong equivalent experience may be considered.
• At least 5 years of relevant facilities or building-operations experience, including 2 years coordinating staff, contractors or service providers.
• Practical knowledge of M&E systems, building maintenance, safety, compliance, cleaning, security and vendor management.
• Able to manage work orders, inspections, maintenance schedules, quotations, budgets and operational records.
• Good communication in English and Bahasa Malaysia, with working knowledge of Microsoft Office or Google Workspace.
• Able to respond to urgent incidents and work outside normal hours when required.