Assistant Manager for Programme Management Office (PMO) and General Technical

Program Support and Coordination:

• Assist in developing program charters, timelines, and work plans.
• Coordinate with internal and external stakeholders to ensure effective execution of program activities.
• Schedule and facilitate meetings, including preparing agendas, documenting minutes and other relevant documents on a timely basis

Governance and Compliance:

• Ensure adherence to project and program governance frameworks.
• Maintain comprehensive and accurate documentation, including project plans, risk logs, and status reports.
• Track and report on key milestones, deliverables, and dependencies.

Monitoring and Reporting:

• Monitor program progress against objectives, KPIs, and schedules.
• Monitor regular performance reports and dashboards for management.
• Identify potential delays or risks and propose mitigation measures.

Risk and Issue Management:

• Support the identification and documentation of risks and issues.
• Monitor the status of risk mitigation and issue resolution plans.
• Escalate critical risks and issues to senior management as needed.

Stakeholder Engagement:

• Act as a liaison between working group members, stakeholders in the Takaful Industry, regulators and other related to the program to ensure alignment.
• Support communication efforts to ensure all parties are informed of program progress.

Other Related Responsibilities:

• Assist in executing or managing the General Takaful-related matters upon request
• Assist to organise events for the Takaful Industry which MTA manages
• Perform any other related task or duties as assigned by the superior or Head of Department

Job Requirements:

Qualifications:

• Education: Bachelor’s degree in Business Administration, Management, Insurance, Islamic Finance or a related field.
• Experience: 2–4 years of experience, preferably in a PMO environment and experience coordinating multi-stakeholder projects is an advantage.

Skills and Competencies:

• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills in English and Bahasa Malaysia
• Analytical mindset with attention to detail.
• Ability to handle competing priorities and meet tight deadlines.
• Possess excellent knowledge of Microsoft Office and Canva
• Able to work independently with minimum supervision
• Able to handle high volume of work with speed and accuracy
• Experienced in project management tools (e.g., MS Project, Jira, or similar).

Personal Attributes:

• Proactive and self-motivated with a problem-solving mindset.
• Strong team player with interpersonal skills to work across all levels of the organization.
• Results-oriented with a commitment to delivering high-quality outcomes.

Work Environment:

• Based in Kuala Lumpur

1.     May involve occasional travel for stakeholder engagements including any MTA events