Assistant Manager - Global Deployment

About Harri: Harri is an optimized employee experience platform built for the service industry vertical. With over 30 modules interconnecting solutions for talent acquisition, workforce management, talent development, communications, analytics, and business intelligence, Harri equips enterprise businesses with next-generation technology enabling them to build, manage and develop their teams from a single platform.

Harri operates on a global scale with offices in London, New York, Miami, Palestine and India. We were recently named one of the “Top 50 Startups” by LinkedIn, awarded “Best Enterprise Solution for Core HR/Workforce” by HR Tech Awards and “Best Tech Startup” by the TIMMY Awards.

We are passionate about building a team of Service First driven individuals that want to exceed the expectations of those that share an experience with our brand. If you’re a builder, problem solver, and love the fast pace of a startup, it’s time to come meet the Harri family…

Key Responsibilities Deployment & Project Management

• Assist in planning, tracking, and executing deployment projects across multiple regions and time zones.
• Monitor project timelines, milestones, risks, dependencies, and deliverables.
• Ensure deployments are completed within agreed timelines and quality standards.
• Coordinate deployment readiness activities, including configuration, data migration, user acceptance testing (UAT), and go-live planning.

Cross-Functional Collaboration

• Coordinate internal resources and ensure timely completion of project tasks.
• Facilitate effective communication between internal teams and stakeholders.

Process & Operational Excellence

• Identify opportunities to improve deployment methodologies, documentation, and operational processes.
• Track deployment KPIs and prepare management dashboards. Leadership
• Mentor and guide Deployment Associates or junior team members.
• Support resource planning and workload management.
• Act on behalf of the Global Deployment Manager when required.

Experience and Skills:

• Bachelor's degree
• 5–6 years of experience in SaaS implementation, deployment, professional services, customer success, or project management.
• Experience managing multiple customer implementation projects simultaneously.
• Strong understanding of SaaS implementation methodologies and customer onboarding processes.
• Experience working with global customers across different regions and time zones.
• Excellent stakeholder management and customer communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Data-driven mindset with excellent reporting skills.
• High attention to detail and execution excellence.
• Excellent verbal and written English communication skills.
• Comfortable working with geographically distributed teams.
• A customer-first mindset with strong ownership and accountability.
• The ability to navigate ambiguity and drive execution.
• A collaborative approach to working across functions and cultures.
• A passion for delivering exceptional customer experiences through successful implementations.

Skills Bachelor's degree