Assistant Manager - Gloucester

Are you passionate about fishing and looking to join a dynamic team at the forefront of the angling industry? Angling Direct, the UK's leading fishing tackle retailer, is expanding and we want you to be part of the journey!

We are seeking motivated individuals to join our growing team as a Assistant Manager in our Gloucester store to help us continue delivering exceptional service and expert advice to our customers. This position is to work in the store 38 hours per week.

Customers are at the heart of everything we do, they ultimately fuel our business so we must always have them in mind to better understand how to evolve. Therefore, to achieve our ambition in inspiring everyone to get outdoors and enjoy an exceptional fishing experience, we are committing to be Europe’s first choice omni-channel fishing tackle destination, for all anglers regardless of experience or ability.

Role:

The Assistant Manager will support the Store Manager with the ‘day to day’ running of the branch. The Assistant Manager will be a role model of exemplary behaviour and high performance with a real passion for delivering results and driving the business agenda forwards. The Assistant Manager will be expected to work weekends as this is often the busiest time and will need to be on-hand.

If you are passionate about fishing and eager to share your expertise in a customer-focused environment, this could be the perfect opportunity for you!

What You Will Do:

• Support in developing strategies to increase our customer pool, expand store traffic and optimise profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to staff.
• Ensure high levels of customers satisfaction through excellent service.
• Support with store administration and banking ensuring compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Work with Store Manager to identify buying trends, customer needs etc.
• Support Store Assistants with training needs and building career paths.
• Deal with issues that arise from staff or customers (complaints, grievances etc)
• Reviewing sales and stock targets.
• Additional duties as required.

Skills:

• An interest in or some knowledge of angling is essential
• Excellent verbal and written communication skills
• Strong organisational skills
• Business administration
• Previous retail experience (preferably management)
• Proven capability as a driven and results orientated individual

Why Join Us?

• Join a team that loves angling and supports fellow anglers
• Be valued in a collaborative and supportive workplace
• Deliver top-tier advice and an outstanding shopping experience to fishing enthusiasts
• Grow, collaborate, and share your fishing passion in a thriving business
• Enjoy 40% staff discount on Advanta, and 25% staff discount on other branded products after probation