Hyatt Regency
Assistant Manager Guest Relation - Event Operations
2 months ago
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Important information
Contract type:
Permanent
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
1 September 2026
What they need
Manage and coordinate guest relations activities during events to ensure seamless execution and high-quality service delivery.
Develop and implement effective guest relation strategies to enhance customer satisfaction and loyalty.
Collaborate with cross-functional teams, including sales, marketing, and operations, to align guest relation efforts with business objectives.
Conduct regular feedback sessions with guests to identify areas for improvement and implement changes.
Coordinate with vendors and suppliers to ensure timely delivery of services and materials.
Analyze guest data and metrics to measure the effectiveness of guest relation initiatives and make recommendations for improvement.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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