Assistant Manager - Hostel Operations & Expansion

Job highlights

• Work Experience: 1 - 3 years . Job Type: Full time .
• Coordinate with academic,operations,and admissions teams to align hostel planning with batch planning
• Education Qualification: Graduate / Bachelors . Country: India . Key Skills
• Handle student grievances,conflicts,and requests professionally and escalate to management when required

The Assistant Manager Hostel Operations Expansion will be responsible for end-to-end management of the ArivuPro Hostel and for building hostel/PG tie-ups in other cities to support our growing student base.

Key Responsibilities

• Room Allocation Maintenance: Allocate rooms to students as per availability and hostel policies.

• Coordinate with housekeeping/maintenance for cleanliness, repairs, and overall upkeep of rooms and common areas.

• Student Issues, Complaints Support: Act as the first point of contact for hostel-related concerns.

• Handle student grievances, conflicts, and requests professionally and escalate to management when required.

• Safety, Security Discipline: Coordinate with security staff and ensure proper entry/exit protocols.

• Monitor discipline inside the hostel and ensure adherence to hostel rules.

• Take corrective action in consultation with management where needed.

• Records Documentation: Maintain updated records of hostel occupancy, check-ins/check-outs, visitors, and student movement.

• Maintain hostel-related data (agreements, vendor details, complaints log, incident log, etc.).

• Rules Guidelines Compliance: Communicate hostel rules clearly to all students at the time of joining.

• Ensure all rules and guidelines are followed; issue warnings or escalate in case of violations.

• Identifying Building Hostel/PG Tie-Ups: Identify suitable hostels/PGs in cities where ArivuPro operates or plans to expand.

• Meet property owners and negotiate terms for student accommodation tie-ups.

• Ensure partner properties meet ArivuPro standards for safety, hygiene, and basic facilities.

• Student Occupancy Outreach: Coordinate with the admissions and counseling team to promote hostel options to students and parents.

• Work towards improving hostel occupancy and ensuring maximum utilization of available beds.

• Gather feedback from students about hostel facilities and use it to improve or change tie-up properties if required.

• Reporting Coordination: Provide regular reports on hostel occupancy, issues, complaints, and expansion status to management.

• Coordinate with academic, operations, and admissions teams to align hostel planning with batch planning.

  Requirements

• Work Experience: 1 - 3 years

• Job Type: Full time

• Location: Bangalore

• Languages: English

  Qualifications

• Education Qualification: Graduate / Bachelors

• Country: India

  Key Skills

• Room Allocation Maintenance

• Student Issues/Complaints Support

• Safety/Security Discipline

• Records Documentation

• Rules Guidelines Compliance

• Identifying Building Hostel/PG Tie-Ups

• Student Occupancy Outreach

• Reporting Coordination

• Meet property owners and negotiate terms for student accommodation tie-ups

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