Assistant Manager - HR Operations

Role & responsibilities

• Manage the complete employee lifecycle, including onboarding, employee engagement, performance management, and separation processes.
• Lead and streamline HR operations across schools, ensuring adherence to organizational policies, SOPs, and best practices.
• Oversee end-to-end employee onboarding, including joining formalities, documentation, induction, and coordination with relevant stakeholders.
• Coordinate monthly payroll by validating attendance, leave records, statutory deductions, reimbursements, salary revisions, and resolving employee queries.
• Drive the organization's performance management process, including goal setting, appraisal cycles, performance reviews, and increment coordination.
• Ensure compliance with applicable labour laws, statutory regulations, and maintain accurate employee records, contracts, and HR documentation.
• Act as the primary HR point of contact for employees, addressing queries, supporting employee relations, and driving engagement initiatives to enhance workplace culture.
• Collaborate with school leadership and cross-functional teams to support workforce planning, HR initiatives, policy implementation, and organizational objectives.
• Prepare and maintain HR reports, dashboards, and MIS to support data-driven decision-making and operational excellence.

Preferred candidate profile

• Bachelor's degree in Human Resources, Business Administration, or a related discipline; MBA/PGDM in HR is preferred.
• Minimum 4 years of experience in HR Operations, preferably in the education or multilocation service industry.
• Strong understanding of payroll processes, HR operations, statutory compliance, and performance management.
• Experience working with HRMS platforms and proficiency in Microsoft Excel.
• Excellent communication, stakeholder management, organizational, and problem-solving skills with a high level of attention to detail.