Assistant Manager - HR Operations

About Rupeek:

Rupeek, established in 2015 and headquartered in Bangalore, stands as India's leading asset-backed digital lending fintech platform. Committed to making credit accessible to Indians in a fair and convenient manner, Rupeek pioneers innovative financial products focused on monetizing India's $2 trillion gold market. Leveraging state-of-the-art technology and an automated asset-light supply chain, Rupeek is transforming the gold loan disbursal landscape across 40+ cities in India. With a customer base exceeding 5,00,000+, the company's strategic partnerships with top banks and financial institutions underscore its commitment to building gold-backed assets through low-risk, low-touch, and friction-free processes.

Rupeek's impressive journey is supported by key investors such as Sequoia Capital, Accel Partners, Bertelsmann, and GGV Capital. In Apr 2024, Rupeek turned profitable and raised $25M in equity capital from Manipal Group and Elevation Capital to fund its next phase of growth. Join us in redefining the future of finance through innovation, technology, and a commitment to financial inclusivity.

Role Overview:

AM– HR Operations will be responsible for ensuring seamless execution of key HR operations processes, including Payroll & Compliance, Onboarding, Background Verification (BGV), and HR Vendor Management. The role will work closely with HR, finance, legal, and business stakeholders to deliver an efficient employee experience while ensuring compliance with applicable laws and internal policies.

The incumbent will supervise a small HR operations team and drive process excellence through standardization, governance, and continuous improvement.

Key Responsibilities:

Payroll & Compliance

• Manage end-to-end payroll processing, ensuring accurate and timely salary disbursement.
• Validate payroll inputs, payouts, deductions, reimbursements, and statutory contributions.
• Ensure compliance with PF, ESI, PT, TDS, Gratuity, LWF, Bonus, and other applicable labor laws.
• Support payroll reconciliations, audits, Form 16 issuance, and year-end activities.
• Coordinate with Finance for payroll accounting and statutory reporting.
• Resolve employee payroll queries within agreed timelines.
• Maintain payroll records and ensure audit readiness.

Onboarding

• Manage the end-to-end onboarding process for new hires.
• Ensure completion of pre-joining documentation and employee records.
• Coordinate with IT, Admin, and Hiring Managers to ensure Day-1 readiness.
• Facilitate induction and onboarding activities.
• Track joining status and maintain onboarding dashboards and reports.
• Support campus and lateral hiring onboarding requirements.

Background Verification (BGV)

• Coordinate and track background verification for all new hires.
• Work closely with empanelled vendors to ensure adherence to turnaround timelines.
• Review BGV reports and escalate discrepancies for appropriate action.
• Maintain documentation and records in accordance with company policies.
• Support process improvements and governance related to BGV operations.

Vendor Management

• Coordinate with HR operations vendors, including BGV agencies, staffing partners, and payroll service providers.
• Monitor vendor performance against agreed service levels.
• Support contract renewals, invoicing, and documentation requirements.
• Resolve operational escalations and coordinate with internal stakeholders.

Team Supervision & Process Excellence

• Guide and support HR operations team members in day-to-day activities.
• Ensure adherence to established SOPs and process controls.
• Maintain process documentation and operational trackers.
• Identify opportunities for automation and process improvement.
• Support knowledge sharing and capability building within the team.

Benefits Administration

• Support administration of employee benefits programs, including health insurance, gratuity, and wellness initiatives.
• Coordinate employee enrollment, claims processing, and vendor interactions.
• Provide operational support during compensation review and benefits renewal cycles.

Qualifications:

• Graduate or equivalent qualification.
• Certifications in payroll, labor laws, or HR operations will be an added advantage.
• 5–7 years of experience in HR operations.
• Hands-on experience in payroll processing, statutory compliance, HR Operations.
• Exposure to onboarding, BGV, and vendor management processes.
• Prior experience guiding or mentoring junior team members is preferred.

Skills & Competencies

Functional Skills

• Strong knowledge of Indian payroll processes and statutory compliance.
• Familiarity with labor laws and HR operations best practices.
• Experience with HRMS/payroll platforms such as Darwinbox, Keka, GreytHR, SAP, or similar systems.
• Strong Excel and HR MIS reporting skills.
• Vendor coordination and stakeholder management capabilities.

Behavioural Competencies

• High ownership and accountability.
• Strong attention to detail and process orientation.
• Effective communication and interpersonal skills.
• Ability to manage multiple priorities and work within timelines.
• Collaborative approach and team-oriented mindset.
• Professional integrity and confidentiality in handling employee data.