Assistant Manager - HRIS

Company description:

Founded in Hong Kong in 1970, Crystal International is one of the global leaders in the apparel manufacturing industry. We have a diversified product category in 6 segments: Lifestyle wear, Denim, Intimate, Sweater, Sportswear & outdoor apparel, and Knitted Fabrics. We operate a multi-country manufacturing platform, with 20+ production facilities spanning 5 countries, namely Vietnam, China, Bangladesh, and Sri Lanka, while employing more than 80,000 people worldwide.

In our portfolio, we serve multiple global leading apparel brands, through a highly differentiated "Co-creation" business model. We strive to produce the right products, at the right time and at the right cost.

Job description:

Responsibilities

• Provide support to global HR users on HRIS-related enquiries and system issues.
• Investigate, troubleshoot, and coordinate issue resolution with IT, local HR teams, and external vendors.
• Maintain issue logs, monitor recurring problems, and recommend process improvements to enhance operational efficiency.
• Support SAP SuccessFactors release management, including impact assessment, testing coordination, communication, and post-release validation.
• Assist in gathering business requirements, preparing documentation, coordinating user acceptance testing (UAT), and supporting HRIS enhancement projects.
• Develop a strong understanding of HR data structures and reporting frameworks to support dashboard enhancements and data analysis.
• Support HR data validation and quality improvement initiatives across HR systems.
• Leverage AI tools and technologies to improve productivity, documentation, reporting, and user support processes.

Requirements

• Bachelor's degree in Human Resources, Computer Science, Information Systems, or related disciplines.
• Minimum 5 years of working experiences supporting HR systems, preferably SAP SuccessFactors including Employee Central.
• Experience with Power BI, dashboards, reporting tools, or data visualization is preferred.
• Familiarity with AI applications in workplace productivity and HR operations is highly preferred.
• Proficiency in English, Cantonese, and Mandarin.
• Candidate with less experience will be considered as Senior Officer.

We offer:

Double pay, Performance bonus, Five-day work week, Medical insurance, Life insurance, Flexible Working Hours