Assistant Manager Human Resources

About the role

The Assistant Manager, Human Resources oversees HR operations, ensuring accurate HR processes, compliance with applicable employment laws and regulatory requirements, and timely support to employees and management. The role also acts as the Head of Department when assigned or in the absence of the Head of Human Resources, providing leadership and supervision of HR functions, coordinating departmental activities, and ensuring continuity of HR operations in line with the Company's policies and objectives.

Key responsibilities

1. HR Operations & Recruitment.

• Coordinate end-of-end recruitment activities, including vacancy advertisements, candidate screening, interview arrangements, selection documentation, reference checks, and offer preparation.
• Coordinate onboarding, employee confirmation and probation tracking, employee records, exit processes, and handover documentation in accordance with approved procedures.
• Maintain accurate employee data and records and support compliance with the Employment Act 1955 and other applicable Malaysian statutory requirements.

1. Payroll, Benefits & HRIS.

• Prepare and verify monthly payroll inputs, attendance, leave, overtime and approved claims; investigate discrepancies and escalate issues for review before payroll finalization.
• Coordinate statutory contributions and submissions, including EPF, SOCSO, EIS and PCB, and maintain supporting records for payment and audit purposes.

1. Employee Relations & Performance Management.

• Provide guidance to employees and HODs on HR policies, procedures and employment matters; refer complex or sensitive cases to the Head of HCA / management.
• Coordinate performance appraisal cycles, probation reviews, disciplinary documentation, grievance handling and exit interviews in line with approved company procedures.

1. Policies, Compliance & Audit.

• Assist in reviewing and maintaining the Employee Handbook, HR policies, procedures, forms and SOPs, and communicate approved changes to employees.

1. Training & Competency Records.

• Coordinate training schedules, registrations, HRD Corp-related documentation where applicable, training evaluations and competency records; follow up with departments to ensure records are complete.
• Maintain HR documentation and provide evidence for internal, ISO 9001:2015 and GMP audits, where applicable, and follow up on assigned corrective actions.

1. HR Systems, Reporting & Team Coordination.

• Administer employee data and HR transactions in the designated HRIS, verify data accuracy, and support system implementation, troubleshooting and user guidance.

1. Prepare periodic HR reports on recruitment, headcount, attendance, payroll, training and other HR activities for review by the Head of HCA / management.

• Coordinate day-to-day HR work with HR and Administration team members, maintain orderly personnel files and confidential records, and monitor assigned deadlines.

1. Perform other relevant duties assigned by the Head of HCA or Management, consistent with the position.

About you

• Knowledge of Malaysian employment legislation, including the Employment Act 1955
• Experience with payroll processing and statutory contributions (EPF, SOCSO, EIS, PCB)
• Proficiency with HRIS systems and HR administration
• Ability to maintain confidentiality and handle sensitive employee information
• Strong organisational and record-keeping skills