Assistant Manager, Human Resources

THE AGENCY Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.

The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for 10 consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally.  For more information, please visit www.caa.com.

Overview Reporting into the HR Director APAC, the Assistant Manager HR will be working closely with the business leaders to understand current and future priorities in the region, building and executing tools and processes to ensure that the business has the right talents, structures, and processes to achieve business growth. In this capacity, the Assistant Manager HR will need expertise in multiple of the following areas, with support from international CoE teams based in London: Business Partnering, Talent Management, Talent Acquisition, Compensation & Benefits, HR administration, and Employee Relations in order to support the growth of the CAA Sports and CAA Portas businesses in the APAC region.

• Oversees full spectrum of HR functions for Singapore, for both the CAA Sports & CAA Portas businesses within the APAC region, including but not limited to compensation, benefits, employee relations, performance and talent management, recruitment, learning and development.
• Monitors and ensures the Company’s compliance with local employment laws and regulations, and best practices; reviews and modifies policies and practices to maintain compliance and competitiveness.
• Responsible for full-cycle recruitment processes and employee on-boarding/off-boarding activities.
• Manages employment documentation, claims, insurance, medical and supports in-business visa applications by working with vendor.
• Organize and support employee engagement, CSR and welfare activities.
• Support key compensation and benefit activities such as Salary Increment, Performance Bonus, Promotion and Manpower Budgeting.
• Work closely with the President of CAA Sports - APAC, and Partner of CAA Portas - APAC in developing overall workforce planning and implementing HR strategies to support business growth.
• Other duties and responsibility as assigned.

Qualifications/Requirements

• At least 6 years of HR generalist experience, ideally in multinational company.
• Prior experience in international Sports/Entertainment sector is highly preferred.
• Degree-qualified in Human Resources, Business Administration, or IHRP-SP certified is preferred.
• Must have in-depth knowledge of local employment-related laws and regulations.
• Extensive technical expertise across multiple human resources disciplines (i.e. HRBP, employee relations, talent development, performance management, recruitment, etc.)
• Ability to guide the business through small- and large-scale change initiatives, developing and utilizing change management tools and approaches.
• Strong stakeholder management skills.
• Ability to deliver results in a high-growth environment.
• Ability to build relationships and influence in a manner that drives results at all levels.
• Proactive, analytical, meticulous, and highly organized.
• Excellent interpersonal, verbal and written skills.
• Combining self-motivation with strong teamwork-ethic.