Assistant Manager - Human Resources

Job Summary

As the Assistant HR Manager at , you will be crucial in managing the property’s human capital lifecycle. Balancing 4–7 years of experience, you will oversee workforce management across our 50 luxury cottages and rooms, three signature restaurants, spa, and extensive pre-opening/operational banqueting facilities. You will bridge the gap between resort associates and corporate Espire Hospitality standards to cultivate a 5-star service culture.

Key Responsibilities

• Hospitality Talent Acquisition: End-to-end recruitment for front-of-house (F&B, Front Office, Housekeeping) and back-of-house teams. Maintain a pipeline of seasonal and specialized resort professionals.
• Onboarding & Luxury Brand Standards Training: Design a high-impact onboarding experience that aligns staff with ZANA’s signature "soulful luxury" and personalized hospitality standards.
• Employee Relations & Welfare: Manage resort staff housing (cafeteria, staff accommodation, locker facilities), coordinate daily employee grievances, and implement engagement programs to reduce attrition in a high-demand market.
• Performance & Appraisal Management: Monitor probation reviews and key performance indicators (KPIs) for luxury service compliance.
• HR Operations & Payroll Processing: Supervise daily biometric attendance, leave trackers, statutory compliance (PF, ESIC, labor laws specific to Uttarakhand), and monthly payroll inputs.
• Pre-Opening & Event Staffing Scale-up: Since ZANA features Dehradun's largest 12,000 sq. ft. ballroom, you will strategically scale casual/banquet staffing layouts for mega destination weddings and corporate events.

Candidate Requirements

• Experience: 4 to 7 years of progressive HR generalist experience, with at least 2+ years explicitly in a 4-star or 5-star luxury hotel/resort environment.
• Education: Full-time MBA or Post Graduate Degree in Human Resources or Hospitality Management.
• Local Knowledge: High preference for candidates familiar with the regional hospitality staffing market in Uttarakhand/Dehradun.
• Competencies: Masterful communication, sound understanding of statutory compliance / labor laws, and hands-on familiarity with Hospitality HRMS/HRIS systems.

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current CTC ?
• What is your notice period ?
• What is your expected salary in CTC?
• Do you have an experience in hotel ?

Experience:

• Talent acquisition: 4 years (Preferred)

Language:

• English (Required)

Location:

• Dehradun, Uttarakhand (Preferred)

Work Location: In person