Assistant Manager (Import)

1.    Oversee and manage end-to-end import operations (Sea, Air, Cross-border)

2.    Ensure accuracy and completeness of import documents (Invoice, Packing List, Bill of Lading)

3.    Supervise customs clearance processes in compliance with regulations

4.    Monitor shipment status and proactively resolve operational issues

5.    Lead and manage the Import/CS team to ensure smooth daily operations

6.    Analyze cost variance and implement cost-saving initiatives

7.    Manage key accounts and maintain strong client relationships

8.    Handle customer inquiries, complaints, and service recovery

9.    Work closely with every teams

10.          Minimize risks related to HS Code classification and declarations