Assistant Manager in Training

No prior experience in the hair industry is required—we are looking for individuals with a passion for leadership, customer service, and operational excellence. This part-time position provides hands-on training, mentorship, and progressive skill development to prepare candidates for future management responsibilities.

The Assistant Manager in Training (AMIT) supports the Shop Manager in daily operations, staff coordination, scheduling, and client experience while gradually taking on additional leadership responsibilities. This growth-focused role is ideal for someone eager to learn, develop professionally, and advance within the company.

RESPONSIBILITIES:

• Assist with day-to-day shop operations to maintain an efficient, clean, organized, and professional environment.
• Monitor inventory levels, restock supplies, and help maintain appropriate stock levels for retail products, backbar supplies, and Mynt merchandise.
• Learn to monitor sales performance and identify factors that influence shop revenue and profitability.
• Process transactions accurately and maintain proficiency with the point-of-sale (POS) system and other operational software.
• Perform shop closing procedures and ensure cleanliness and presentation standards are consistently maintained.
• Troubleshoot basic technical issues involving Wi-Fi, music systems, Squire, and other shop technology.
• Coordinate with contractors and service providers for necessary repairs and maintenance.
• Help ensure compliance with TDLR regulations, safety standards, and inspection requirements.
• Assist with onboarding and training new front desk staff and barbers.
• Reinforce company policies, customer service expectations, and operational best practices.
• Assist with staff scheduling, shift coverage, and tracking scheduling requests.
• Develop leadership skills through coaching, mentoring, problem-solving, and hands-on management experience.
• Train team members on operational systems, software, and established shop procedures.
• Help organize and lead team meetings, prepare meeting agendas, and coordinate staff gatherings or events.
• Support recruitment efforts, including interviewing and hiring front desk staff and barbers.
• Participate in recruitment outreach initiatives, including visits to barber schools and engagement with prospective candidates.
• Assist in resolving client concerns under the guidance of the Shop Manager to maintain customer satisfaction and loyalty.
• Communicate shop promotions, services, and retail product information to clients.
• Respond professionally to positive and negative Google reviews in accordance with company guidelines.
• Maintain a consistent, exceptional client experience that reflects Mynt Barbershop's brand and service standards.
• Assist with coordinating seasonal closures and operational adjustments while minimizing disruption to clients and staff.
• Participate in hands-on training in retail operations, sales, inventory management, loss prevention, and staff development.
• Learn reporting processes, operational systems, and management procedures to support effective shop performance.
• Take on delegated management responsibilities to develop the skills necessary for future Assistant Manager and Shop Manager positions.
• Demonstrate proficiency in operational procedures, leadership, and client service while working toward advancement within the company.
• Maintain clear and effective communication with the Shop Manager and team members to support smooth daily operations.
• Remain flexible and assist with additional duties as needed to support the shop and its operational goals.

REQUIREMENTS:

• 1–2 years of customer service or retail experience preferred.
• High school diploma or equivalent.
• Strong interest in leadership, management, and professional development.
• Highly self-motivated, dependable, and willing to learn.
• Strong interpersonal skills and the ability to build positive relationships with staff, clients, and management.
• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Basic computer proficiency and the ability to learn scheduling, reporting, and point-of-sale systems.
• Ability to work in a fast-paced environment while managing multiple responsibilities effectively.
• Flexible availability, including evenings, weekends, and occasional holidays.
• Reliable transportation.
• Strong problem-solving skills and the ability to exercise sound judgment when addressing operational challenges.
• Ability to work independently when appropriate while recognizing when to seek guidance from the Shop Manager.
• Willingness to receive feedback, develop leadership capabilities, and progressively assume additional responsibilities.

IDEAL CANDIDATE:

• Enjoys solving problems and working with people.
• Demonstrates initiative, dependability, and a commitment to professional growth.
• Shows leadership potential, even with limited management experience.
• Thrives in a dynamic environment and prioritizes exceptional customer service.
• Is eager to learn the business, support the team, and grow into a future management role.

Pay: $14.00 - $16.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Do you consent to a background check in the event we move forward with your application?
• Do you have weekend availability?
• Can you work across both the Bluemound Rd and the Westworth Village locations?
• Please describe your current availability, including the days and hours you are available to work. Additionally, if you have a preferred schedule or specific shifts you would like to work, please include those as well.
• what city or area are you currently located in?
• Have you ever been in a leadership position before? If so, provide a brief description of the role you filled.

Education:

• High school or equivalent (Preferred)

Experience:

• Retail: 1 year (Preferred)

Work Location: In person