Assistant Manager – Inside Sales

Key Responsibilities

• Connect with customers through calls, WhatsApp, email, and other communication channels to understand their requirements.
• Understand customer needs, preferences, and budgets and recommend suitable products.
• Explain product specifications, pricing, warranty, features, and other relevant details clearly.
• Handle customer queries, objections, negotiations, and concerns effectively.
• Follow up with prospective customers and maintain an active sales pipeline.
• Convert qualified leads into orders and consistently achieve monthly sales targets.
• Build strong customer relationships and ensure a smooth and professional buying experience.
• Identify opportunities for upselling and cross-selling relevant products or services.
• Coordinate with internal teams regarding product availability, pricing, order processing, and delivery.
• Maintain accurate records of customer interactions, follow-ups, and sales activities.
• Track sales performance and contribute towards achieving overall team targets.

Candidate Profile

• 2+ years of experience in Inside Sales / Telesales / B2C Sales / High-Value Product Sales.
• Experience in selling high-value products is strongly preferred.
• Excellent verbal and written communication skills.
• Strong customer-handling and relationship-building abilities.
• Confident in objection handling, negotiation, and sales closure.
• Strong follow-up skills with ownership of the sales pipeline.
• Comfortable working with sales targets, KPIs, and performance metrics.
• Ability to understand customer requirements and recommend appropriate solutions.
• Basic understanding of laptops, computers, or technology products will be an added advantage.
• Strong persuasion, presentation, and problem-solving skills.

What We Offer

• Opportunity to work in a fast-growing business environment.
• High ownership and direct exposure to customer-facing sales.
• Opportunity to handle high-value sales conversations and grow within the organization.
• Performance-driven career growth opportunities.

Skills: inside sales,sales,communication,b2c