Assistant Manager (IT Analyst)

Job Title: Assistant Manager (IT Analyst)

University-Level Unit: Global Asia Institute

Faculty/Department-Level Unit: Administration

Employee Category: Executive & Administrative

Posting Start Date: 01/09/2026

Location_ONB: Kent Ridge Campus

Job Description As an IT Software Specialist, you will be responsible for the development, implementation, and maintenance of an institute’s web applications and systems. This role involves collaborating with cross-functional teams throughout the entire software development lifecycle, from initial requirements gathering and design to development, testing, deployment, and ongoing maintenance. You will leverage your development skills to create user-centric web platforms that streamline data collection and analysis, directly supporting the institute's research activities.

Key Responsibilities

• Design, develop, and maintain highly responsive and user-friendly web platforms leveraging a variety of technologies.
• Propose and implement effective IT solutions that bridge research and technical requirements seamlessly.
• Craft intuitive user interfaces and features that prioritize usability and information accessibility.
• Build the entire web application stack, including front-end architecture, layouts, back-end services, and secure databases.
• Write clean, well-documented, testable, and maintainable code that promotes reusability and future development.
• Oversee website maintenance, expansion, and content management.
• Deliver secure, usable, cross-platform web applications, managing projects from start to finish.
• Analyze web traffic and user behavior using tools such as GA4 and Matomo to inform content and feature decisions that grow site engagement and reach.
• Manage and maintain cloud infrastructure and server environments (e.g., GCP), including deployment, monitoring, and cost and performance optimization.
• Implement SEO best practices and structured data to improve content discoverability and visibility.
• Collaborate with the content and research team to identify opportunities to grow website traffic and user engagement.

Qualifications

• Possess a Bachelor's degree in Computer Science, Information Technology, or a related field.
• Have at least 2 years of experience in a web development role, preferably across both back-end and front-end areas
• Proficient in HTML, CSS, JavaScript, and TypeScript.
• Have experience in at least one of the front-end frameworks (React/ Vue/Angular).
• Knowledge of database systems and SQL
• Familiarity with Figma, Tailwind, Nuxt.js, cloud platforms (e.g., AWS, GCP), Firebase, web analytics tools (e.g., Google Analytics, Matomo), Google Search Console and Sanity.io is a plus.
• Excellent problem-solving, analytical, and debugging skills.
• Strong communication, collaboration, and interpersonal skills.
• Ability to work independently and as part of a team.
• Fresh degree holders are welcome.