ASSISTANT MANAGER - IT

Role overview

A hands-on IT generalist to own day-to-day IT operations, infrastructure and information security. You must have direct experience preparing for and managing ISO 27001, SOC 2, GDPR and client security audits - including policies, controls, evidence, risk registers and remediation tracking. Candidates limited to a single specialized tower are not a fit.

KEY RESPONSIBILITIES

• IT Operations
  • Manage helpdesk, SLAs, incident/change management, escalations, user onboarding and offboarding.
• Infrastructure
  • Administer Windows/Linux servers, Active Directory / Entra ID, Microsoft 365 or Google Workspace, virtualization, network (firewall, VPN, LAN/Wi-Fi), backups, and DR drills.
• Information Security
  • Manage EDR/antivirus, email security, MDM, DLP, encryption, patching, vulnerability remediation, VAPT closure, and security incident response.
• Access Control
  • Own the joiner-mover-leaver process, RBAC and least privilege, MFA/SSO, privileged access, and periodic user access reviews with sign-off evidence.
• Compliance & Audit
  • Maintain ISMS policies, Statement of Applicability, risk register, and an audit-ready evidence repository.
  • Coordinate internal and external audits, respond to client security questionnaires, and track findings to closure (CAPA).
• Asset Management
  • Maintain hardware, software, and license inventory across the full lifecycle including secure disposal.
• Vendor Management
  • Manage vendors, AMCs, contracts, renewals, SLAs, and procurement; support IT budgeting.
• Projects & Team
  • Deliver IT projects end-to-end; supervise and mentor junior IT staff.

REQUIRED SKILLS

• Windows Server, Active Directory / Entra ID, Group Policy, DNS/DHCP; working Linux knowledge.
• Microsoft 365 or Google Workspace administration; exposure to Azure or AWS.
• Networking: TCP/IP, VLANs, routing/switching, firewall, VPN, Wi-Fi.
• Security tools: EDR/antivirus, MDM (Intune or equivalent), DLP, patch management, encryption.
• Backup, restore testing, and DR execution; virtualization (VMware/Hyper-V).
• ITSM tools (Freshservice, Jira SM, ServiceNow, ManageEngine).
• Strong documentation skills - policies, SOPs, registers, audit evidence.

Good to have: SIEM, vulnerability scanners (Nessus/Qualys), GRC platforms (Vanta/Drata/Sprinto), PowerShell or Python scripting.

COMPLIANCE EXPERIENCE (ESSENTIAL)

Hands-on ownership - not peripheral support - of at least one of:

• ISO 27001 - ISMS implementation/maintenance, SoA, internal audits, Stage 1/2 and surveillance audits.
• SOC 2 - Type I and/or Type II, Trust Services Criteria, evidence over an observation period.
• GDPR - data mapping/RoPA, data subject rights, retention, breach notification.
• Client security audits - questionnaires, walkthroughs, and closing client-raised findings.

QUALIFICATIONS & CERTIFICATIONS

• Required: B.E. / B.Tech / MCA / B.Sc. IT or equivalent.
• Preferred certifications: ISO 27001 Lead Implementer or Lead Auditor, CISA, CISM, CompTIA Security+.
• Also valued: CISSP, Microsoft (MS-102 / AZ-104 / AZ-500 / SC-300), CCNA, ITIL v4, CEH.

COMPETENCIES

• Ownership and accountability; hands-on execution.
• Meticulous documentation.
• Clear communication with auditors, clients, and non-technical stakeholders.
• Composure during incidents and audits.
• Integrity with confidential data, and the ability to mentor.

What you get at AMI

CAREER PROGRESSION

We recognize the potential in our employees and assist them reach the position that they deserve.

IN-HOUSE TRAINING

We conduct in-house training that can help our employees improve their skills while they work.

JOB SATISFACTION

The well-being of our employees is our priority and we do our best to make sure that they are satisfied with their work.

Incentives

We recognize the work of our employees and have great incentives for those employees who top every month.

JOB SATISFACTION

PERSONAL GROWTH

LEARNING AND UP-SKILLING

WORKFORCE WELLNESS

LONG TERM ASSOCIATION

At a glance

Location Pune, India

Employment type Full-Time

Location type On-site

Department Information Technology

Experience 5-10+ years

Openings 2 positions

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.