Assistant Manager Learning and Development

What you ll do

• Support the execution of the annual Learning & Development plan aligned with business priorities and brand standards.
• Coordinate and deliver induction programmes, mandatory training sessions and departmental learning initiatives.
• Assist in identifying training needs by working closely with department heads and monitoring operational requirements.
• Facilitate engaging training sessions and workshops that enhance technical, behavioral and service excellence skills.
• Maintain and administer the Learning Management System (LMS), ensuring training records, compliance and completion reports remain accurate and up to date.
• Coordinate leadership development programmes, talent initiatives and succession planning activities.
• Monitor training effectiveness through feedback, assessments and performance metrics, recommending improvements where required.
• Support the organization of employee engagement activities, learning campaigns and recognition programmes that encourage a culture of continuous learning.
• Ensure all statutory, compliance and brand-training requirements are completed within established timelines.
• Manage training logistics including calendars, training materials, attendance records and communication with participants. Qualifications

What we re looking for

• Individuals. Youre looking for a place where you can be you; no clones in suits here.
• Passion for hospitality-whether thats a drink, a meal, an event or a bed for the night.
• Youre all about creating positive experiences and helping others succeed.
• Youre not precious. We leave our egos at the door and help get things done.
• Youre willing to try new ideas and continuously improve the way learning happens.
• Youre passionate about developing people and supporting their growth.
• If we got stuck in a lift together, wed have a good time and share a few laughs.
• You enjoy working collaboratively in a fast-paced environment while maintaining high attention to detail.
• Youll bring 1-2 years experience in Learning & Development, Training, or People & Culture, ideally within hospitality or a service-driven environment.
• Experience coordinating training programmes, facilitating classroom sessions, managing learning administration and supporting People & Culture functions is preferred.
• Knowledge of adult learning principles and training delivery techniques will be an advantage.
• Youre confident presenting to groups and communicating with employees at all levels.
• You have excellent organizational skills, can manage multiple priorities and consistently meet deadlines.
• Strong written and spoken English is essential; additional languages are an advantage.
• Proficiency in Microsoft Office applications and experience with Learning Management Systems will be beneficial.
• You re organised, proactive and able to manage multiple projects at once, keeping things moving without losing sight of the detail.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.