Assistant Manager, Learning & Development (Human Resource)

About Mind Stretcher:

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment brand in Singapore with over 30 centres island wide. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

Job Summary:

The Assistant Manager, Learning & Development drives the design, development and delivery of training programmes across Mind Stretcher, with a focus on equipping new hires for success and building the capabilities of our people. This role owns the induction and onboarding training journeys for new hires across the Mind Stretcher Group of Companies, while also developing training materials and courses for employees across all departments.

Working closely with Centre Managers, Heads of Department and academic leadership, the Assistant Manager will curate targeted training plans, sourcing internal or external trainers as needed to close skill gaps and support the continued growth of our teaching and non-teaching staff.

The Assistant Manager, Learning & Development reports directly to the HR Director, and leads and manages the Learning & Development team, including any interns attached to the team.

Key Responsibilities:

Team Leadership & Management:

• Lead, manage and develop the Learning & Development team, including any interns attached to the team, providing guidance, coaching and support to build a high-performing unit.
• Set individual and team goals aligned with organisational training priorities, and review team performance regularly.

Training Material & Course Development (Organisation-Wide):

• Develop training materials, course curricula and learning resources for internal employees across all departments, academic and non-academic.
• Conduct training needs analysis (TNA) in consultation with department heads to identify skill and capability gaps.
• Continuously review and update training content to ensure relevance, quality and alignment with organisational goals.

Lesson Observations & Classroom Management:

• Sit in on lesson observations, whenever necessary, to assess classroom management and teaching delivery, providing constructive feedback to teaching staff.
• Identify coaching opportunities and recommend follow-up training interventions based on observation outcomes.

Targeted Training Plans (Internal & External):

• Curate targeted training plans tailored to specific roles, teams or individuals, drawing on internal facilitators or external training providers as appropriate.
• Coordinate with external trainers/vendors on scheduling, logistics and budget considerations where required.
• Evaluate training effectiveness and impact, and recommend improvements to future training programmes.

Stakeholder Management & Reporting:

• Liaise with HR, Centre Managers and department heads to ensure training programmes stay aligned with business and operational priorities.
• Maintain accurate training records, schedules and reports to track programme participation and outcomes.

Any other duties assigned by the Reporting Officer.

Education/Certifications/Technical Skills:

• Minimum Degree in Human Resource, Education, Organisational Psychology, Business or a related field.
• Strong facilitation, instructional design and presentation skills, with the ability to engage adult learners.
• Good interpersonal and stakeholder management skills; able to work confidently with teaching and non-teaching staff at all levels.
• Strong organisational skills and attention to detail; adaptable and open to new ideas.
• Proficient in MS Word, PowerPoint and Excel.
• ACTA/ACLP certification is an advantage.

Experience:

• Minimum 5 years of experience in a similar industry, or as a Trainer in adult learning centres.
• Proven experience designing and delivering training programmes, ideally including new hire onboarding/induction training.
• Experience managing external training vendors/partners is an advantage.