Assistant Manager, Learning and Social Impact

Position Title: Assistant Manager, Learning and Social Impact

Department: Learning and Social Impact

Reports to: Director, Learning and Social Impact

FLSA status: Exempt/Salaried

Working hours: 37.5 hours per week,including evening and/or weekend hours.

Benefits: Medical, dental, vision and life insurance, 403B Retirement Plan, paid time off, paid holidays and other fringe benefits.

Broad Functions:

The Assistant Manager, Learning and Social Impact is charged with assisting in the planning, creating, implementing, and evaluating programs that encourage patrons of all ages to participate and learn about orchestral music. This includes “Discovery” young people’s concerts, chamber music ensembles, in-school workshops, family concerts, the Young Artists Competition, Instrument Discovery Labs, adult education programs, and community engagement initiatives. Operating under the Director, Learning and Social Impact, this position works with education and curriculum, works effectively with staff, musicians, teachers, and various community stakeholders.

Duties and Responsibilities:

Education and Community Engagement Programming

• Assists the Director, Learning and Social Impact to collaborate with HSO Music Director, Assistant Conductor, musicians and staff to develop program goals, themes and repertoire, create scripts, digital media and other technical elements.
• Leads the logistics of Discovery Concerts, including Link-Up, works with Artistic Operations, Conductor, guest artists and front of house staff to produce the concerts.
• Leads the Young Artists Competition, including monitoring email and inquiries, tracking applications, updating the YAC website, communicating with judges, and coordinating logistics for the live competition.
• Leads the implementation of educational programs at the Talcott Mountain Music Festival. This includes procuring all materials, collaborating with outside partners and being responsible for the educational tent.
• Leads the oversight of Instrument Discovery Labs including employing musicians, working with booking partners, being responsible for transportation and maintenance of instruments and setting up labs at sites.
• Facilitates the scheduling and coordinating of school and community engagement programs.
• Leads partnerships for Hartford Performs including collecting and managing data.
• Assists the Director, Learning and Social Impact to collaborate with HSO musicians in the creation of chamber music programs and workshops for schools and community partners.
• Facilitates developing, organizing and implementing community events that promote learning and community engagement.
• Works with the Director, Learning and Social Impact to create relevant and accessible programs and policies that reflect the HSO’s values.
• Other duties as assigned.

Administrative

• Assists with internal and external inquiries and communications and respond accordingly.
• Schedules, attends, and takes minutes at relevant meetings, including Learning and Social Impact meetings.
• Creates and maintains department reports and spreadsheets.
• Manages department invoices and bi-weekly Education payroll.
• Receives and refers department calls and either respond to their needs or makes the appropriate referral.
• Oversee the maintenance of department files (both digital and physical). Adds, deletes, and updates information as needed or requested.

Communications

• Supports managing the engagement of HSO musicians within required deadlines and according to protocol.
• Works collaboratively with the marketing department to support the marketing of education and community engagement programming including creating programs, designing online materials, and creating artwork for events.
• Leads systematic outreach to schools to promote HSO programming.
• Provides superior customer relations for internal and external partners, assisting and answering questions, and coordinating HSO efforts in all areas.

Education and/or Experience: College or technical school degree; 2-3 years related experience and/or training; or equivalent combination of education and experience. Professional work history in education, non-profit and/or arts sector preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity

The Hartford Symphony Orchestra strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Hartford Symphony Orchestra reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Hartford Symphony Orchestra may require an employee to perform duties outside his/her normal job description.

The Hartford Symphony Orchestra is a Not-For-Profit, Equal Opportunity Employers, proud to serve Connecticut and its citizens.

Pay: $55,000.00 - $56,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person