Assistant Manager, Maintenance

About the role

The Assistant Manager, Maintenance is responsible for supporting the Senior Manager in managing the shopping mall's operations, maintenance, building services, and M&E systems. The role ensures that all maintenance activities are carried out effectively, preventive maintenance programs are implemented, service contractors perform according to required standards, and all company policies, including Incident & Injury Free (IIF) and Sustainability initiatives, are fully complied with.

Key responsibilities

• Supervise and monitor the overall operations & Utilities of the shopping centre and provide regular reports to Management
• Ensure the efficient operation and maintenance of all building services, M&E systems, Plumbing and common facilities
• Oversee preventive and corrective maintenance programmes to ensure optimal performance of all facilities and equipment
• Assist in the planning and execution of small-scale upgrading, renovation, and improvement works for both the shopping centre and tenant premises
• Oversee and manage building services operations including Housekeeping, Waste Management, Landscape and pest control
• Implement and enforce company policies, including Incident & Injury Free (IIF) and Sustainability initiatives
• Ensure compliance with all applicable statutory requirements, local authority regulations, and safety standards
• Manage service contracts and monitor contractor performance to ensure service levels are achieved
• Monitor operational expenditure (OPEX) and (CAPEX) under the department's responsibility and ensure spending remains within approved budgets
• Lead, coach, and develop the Engineering and Housekeeping teams to enhance performance and operational efficiency

About you

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Building Surveying, Estate Management, or Building Science
• Minimum 5 to 8 years of relevant experience in shopping mall, commercial property, or large-scale facility management
• Experience in managing building operations, facilities maintenance, and service contractors
• Solid knowledge of M&E systems, including Fire Protection Systems, Air-Conditioning & Mechanical Ventilation (ACMV), CCTV & Security Systems, and Building Services Infrastructure
• Familiar with relevant Malaysian regulations and statutory requirements, including Street, Drainage and Building Act 1974, Uniform Building By-Laws (UBBL) 1984 and Bomba, Occupational Safety and Health Act (OSHA) 1994
• Strong leadership and team management skills
• Good financial management, budgeting, and forecasting capabilities
• Strong problem-solving and decision-making abilities
• Excellent communication, stakeholder management, and relationship-building skills
• Able to work independently and effectively within a lean team environment